PNC Bank is known for its friendly and helpful staff across its locations and customer service channels. Customers appreciate the professional and welcoming attitude of employees, who efficiently assist with various banking needs. Many reviews highlight the quick and smooth service, with staff resolving issues effectively and answering all questions. The bank also reimburses charges for using non-PNC ATMs, adding to customer convenience. Overall, PNC Bank is highly recommended for its outstanding customer support, helpful staff, and positive banking experience.
Each and every staff member at PNC (in Palatine and on the 800 number) has been extremely helpful and always friendly. Also, if you use an ATM that's non-PNC Bank, they reimburse you for the charges. Highly recommend PNC Bank.
February 2024
Heather is always very professional and welcoming. She is so nice and helpful with all of her clients and colleagues. She makes banking with PNC pleasurable and I look forward to seeing her when I come in
November 2023
Awesome! Had never been to this location and the lady that took care of me was veryyy helpful! was able to get me in and out quickly and she answered all my questions! there was no line no waiting it was around 2pm so maybe it was the right time to come parking was good a lot of space to park your vehicle no issues there
