PNC Bank is known for its friendly and helpful staff across its locations and customer service channels. Customers appreciate the professional and welcoming attitude of employees, who efficiently assist with various banking needs. Many reviews highlight the quick and smooth service, with staff resolving issues effectively and answering all questions. The bank also reimburses charges for using non-PNC ATMs, adding to customer convenience. Overall, PNC Bank is highly recommended for its outstanding customer support, helpful staff, and positive banking experience.
Great customer service. Jordyn made me feel very at ease doing a significant transfer. She is incredibly kind and professional.
November 2025
I had a very smooth, professional experience with Lionell Chiero as he processed an IRA rollover for me. Friendly staff and convenient ATM access in front lobby and drive thru. 5 stars all around!
June 2025
I had a great experience at this PNC bank. Ms. Arroyo (I believe that's the correct spelling) was extremely professional and thorough. The clerks at the front were polite and welcoming as well. I didn't make an appointment but had the chance to talk with someone at a timely manner. 11/10 for Spanish speaking associates.