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“I always stop here first.
When we moved to the area about 10 years ago and I needed to ream out the threads on an old hot water heater drain. I tried a bunch of options but ultimately went to Ace to get a 1/2” tap. I asked for help, they quickly showed me that part, but when I hesitated ($50) they asked what I needed it for. I told them it was only to clean out some threads and I’d probably never use it again. He told me to wait right there and he came back with the tap from their own toolbox. “Just bring it back”. Wait, so you’ll lose the $50 sale and trust me to bring this back? Amazing and a shining example of what we should all support by keeping our business with local, family owned shops.
They will forever be my first stop.
While it’s impossible for them to have everything, the selection is broad and they carry most of what you’ll need.
Thanks guys! We appreciate you.”
“My furnace went out, so after troubleshooting. I realized I needed an inducer motor. I looked up supply houses and called Jenin. They had what I needed and even went a step further to ask for photos so they can confirm the match. Anything you need from them they are on it. Thank you again, my house is finally warming up.”
“Needed to replace a smoke detector recently and wanted the same brand/type. Used Ace's website to find which location had the one wanted, and Palos Heights popped up. Stopped by, clean store. Asked Kathleen where the detectors were located; she pointed me to the correct aisle and gave me a heads up they were in locked case and she'd return to assist me in a moment. She did and didn't rush me as I reviewed and verified the one I wanted. Definitely recommend!”
“This is the greatest ace hardware on the planet. From the moment you walk in to the moment you pay they make you genuinely feel like you are a part of the family! Always wanting and willing to walk you through your project or any questions order concerns you have! Great place great people!”
“Excellent service on the lighting department. Number one the array of lighting is so fantastic. Each fixture is work of Art. They have a giant computer screen that you can scroll through to see every and any light fixture on the planet is totally enjoyable. My designer at the store is Katie and she was just perfect for me. Excellent communication, relaxed, friendly made it so easy for me to spend my money at Hortons. I will be back and I highly encourage anybody to come to the store it does say Ace hardware Hortons. The lighting is upstairs and the hardware section is downstairs.”
“The very best Ace in the area. I drive an extra 5 miles just to go to this location. They are very knowledgeable, always help me find a solution or product with friendly customer service. I recently bought a Weber gas grill on a good deal that was diligently delivered with care by Chris who was awesome moving and setting up the grill on my hard to get to deck in back. Great store with greater people!!!”
“Love this store..always has what we need. KUDOS to the young lady at front register who had to deal w the meanest, rudest elderly lady outside Walmart Customers. If she could of yelled any louder than she was she would of, heard here clear out in parking lot, and here she was throwing a till over a 5.00 coupo n on broom that she Bought n used Coupon but wanted thst COUPON back or the money, but your girl was so calm, handled it well and that gets 2 thumbs up. Dealt w those customers 25 yrs in retail and nothing makes em fell worse than you being cool calm n collected, wtg young lady.”
“Great neighborhood home improvement store for your DIY need or contractors in need of a fast item instead of driving to the other stores. Thank you ACE saved me like 20 min in rush hour driving. Needed Insulation Spray Foam in a can was able to get that with ease and be back home in 10 min. If I choosed to go to the other store it would of been at least a 45min trip”
“First time going to this Ace as it's a little further than the closest one to me. Went in looking for a Stihl leaf blower for my dad and the cashier was really nice and got ahold of someone to walk us through the maintenance and details of this purchase. Once we purchased the BG50 (I believe it was the manager on duty) put some gas in it and took us outside, showed us all the functions and started it before we left. Although I knew how to operate a Stihl my father was very impressed by the service and this location has definitely become my new go to Ace.”
“Locked my keys in my car. These guys helped me to get back in AND didn't want to charge me anything. I forced some cash in them (but not enough).
Still some great people in this world who don't stepping in and helping someone in a bind.
BIG THANKS!”
“Thanks to the young man who had all the bolts and washers etc ready for me when I showed up. A real stand up young man. Places like this with people who go the extra step make me keep wanting to come back. Thank you again so much”
“Friendly and helpful staff. Convenient location. The staff have excellent listening skills and take the time to understand your need before they make a recommendation. They have earned "shop locally" loyalty.”
“True Value has been here forever. It is clean and the staff is friendly. They pretty much have everything you need and they know what they are talking about. Don’t hesitate to ask a question if you don’t know what to buy.”
“Rockler is a woodworker's paradise. This trip, I was going to buy a couple more Betsy clamps, but I got side-tracked when I saw the discount on the hand planes. After consulting with the salesman, I brought home a Bench Dog NO. 4 1/2 Smoothing Plane. What a great addition to my tools!, and for the right price.”
“I always give ace hardware my business ! They have knowledgeable employees who bend over backwards to help you ! I'm a personal chef and I get my knives sharpened their. No matter what store you patronize the employees are really nice.”
“Great experience at Lembke & Sons True Value Hardware. The staff was friendly, knowledgeable, and helped me find exactly what I needed. The store is well-stocked with high-quality products at great prices. I'll definitely be back for all my future hardware needs. Highly recommend!”
“What can you say that you don't already know if you've been here before!!! If you've never been here let me tell you what is in store for you... Friendly staff, smart people except for the one guy, oh you know that guy... He's that guy ... !!! Anyway go on in and check out their parts... Mmmm parts they got big ones and little ones all the ones you need...!! If you need it they can give it to you really good like!!! Mmmmmmmm howdy let me tell you what... Come on over and get what you want all the parts you want... I bet if you're really nice they might accept all forms of payment... Cash is king but they do it any way you like it...!! They always aim to please!!! They please better than all the rest!!! Boy and girls and all the rest of you peeps I hope you enjoyed this if you have hit a like or not either way!!! I hope you are having a great day and even better upcoming year ahead!!!”
“This is a great little hardware store at a very convenient location. While it's certainly no big box giant, it still has a surprisingly broad selection of items, and quite often saves us from having to drive to one of the larger hardware stores. The staff here are also friendly and helpful.”
“Great store! Great service always! The cashiers ,managers, and stockers are always ready to help and or answer any question about all the products the store has to offer! Great staff makes everyone come back ! Was there today 8-6-24 Thanks!”
“I regrettably way over bought fittings for a project. Thinking I was going to frustrate the customer service with the excess of returns, the lady I was working with showed 0 frustrations. As the line behind me grew I started to sweat, but the employee stayed very calm and simply called for help. I was taken care of with great customer service and they quickly worked through the line behind me as I hogged one register. I appreciate their kindness, patience, and professionalism! Thank you!”
“What can you say—it’s a tool store, and guys love tool stores! But all jokes aside, the staff here is awesome. Super helpful, friendly, and always willing to assist with whatever you need. Great selection, great prices, and even better customer service. Can’t ask for more!”
“Great place to deliver load. Fast offloading and I went there like 9 hrs early it was like 9PM. I spent my night on the dock doors without any restrictions good place. Great people too. They will allow u to use restrooms.”
“Always nice to have a small town hardware store saving a trip out of town to get supplies. Reasonable prices and the most inexpensive place to have propane tanks filled.”
“The owners are great and helpful for whatever you are looking for & even will have a laugh or two with you while In the process. I think that they are one of the best hardware's in this day and age that people can relate with”
“Flatbed unload was quick…. Overnight parking for a truck or 2…. Start at 7am but the first guy shows up at about 6am…. A forklift driver started actually unloading me at 6:40am and had it unloaded in 10 mins! Good group of guys and had that easy going feel! Yard was clean! Definitely a good spot for flatbeds to unload!”
“Courteous, knowledgeable proprietor. Only went in for keys but will be returning for some bigger purchases. Don't let the size of the frontage on 63rd. The store stretches back almost to the alley. It's what a hardware store should look like.”
“THIS LOCATION HAS NEW SUMMER HOURS
MONDAY - FRIDAY 6:30AM TO 4PM
SATURDAY 8AM - 12PM
CLOSED SUNDAYS
THIS LOCATION IS FULLY STOCKED ON PVC, CAST IRON AND COPPER PIPE AND FITTINGS. REPAIR PARTS FOR BOTH HVAC AND PLUMBING. THEY HAVE TWO GUYS VERY KNOWLEDGED ON HVAC AND ONE GUY KNOWLEDGED ON BOTH PLUMBING AND HVAC. GREAT ONE STOP SHOP”
“Yaaaazzzzz!!! love Harbor Freight stores, peroxide sum are kinna saf but the ones that arent neglected always make me feel like a kid in KB toy store getting dropped of with my allowance and lining up all the monitos n trying to figure out what to purchase, IV been spending all my moneeee lately there n using my lil primos fone number to scole big savings me n him getting gold ratchets from his wife soon for birthdays ?? i highly recommend the 40 piece socket set for $7.99 it use to be $4.99 thank u JOSE!!!”
“After 25 years plus with Johnstone , parts aftermarket and GOODMAN / Daikin is the place to go . Many personnel counter sales changes some positive some negative -changes over the years , yet there are great front counter and other sales reps that have extremely the best customer service etiquette- much appreciated. but for a small contractor as myself , Johnstone is the lifeline to stay in business.”
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“I ordered online and order was ready in less than 30 minutes. I arrived to store same day, was greeted lightly at entry but once I made it to pick up counter in back, it was comically inviting with Ken and another associate who was clocking out. I was able to get in on the joke a little but it was cute. Ken was great and helpful with immediately getting my order and confirming, once done he came out and said he would commute it to my car for me. I had questions about other salts and he was very helpful and friendly. Store is clean. Very quite well organized. Highly recommend”