U-Haul Moving & Storage of Park Forest offers a range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers appreciate the great experience and service provided by the staff, with particular mentions of helpful employees who assist with the rental process. The pricing is regarded as fair, even for those who exceed their time and mileage limits. Customers have noted that the trucks are generally clean and in good condition, although there have been concerns about maintenance, such as tires needing air before rental. Some users experienced difficulties with the mobile checkout process, finding it cumbersome and requiring additional contact information, which led to confusion and delays upon arriving at the facility. While the staff ultimately resolved issues and facilitated rentals, the checkout experience could be smoother. Overall, U-Haul Moving & Storage of Park Forest is recognized for its variety of moving solutions and supportive staff, but customers recommend attention to vehicle maintenance and improvements in the mobile rental process for a more efficient experience.
Rented March 9, 2024 Sales staff was very friendly. Had mechanical trouble with truck, tires and couldn't turn on head lights. Presented photos of warning lights in truck. Returned rental, and Bria removed charges. Thank you Bria
March 2024
Great customer service and all have what you need ?????
December 2023
Great experience and service. I appreciate Brandon and Bricy's assistance, helping me understand the process, and answering all my questions.
