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7AM - 7PM
2210 Western Avenue, Park Forest
Self Storage
“This location has been our go-to for years. Rented a truck yesterday to move my daughter into her new apartment. Staff was friendly and check in/check out was very easy.”
9AM - 5PM
15331 S 70th Ct, Orland Park
Self Storage
“I had the best experience with Thompson Moving and storage. Jim, Cole, Michael and Mark made my move exceptionally stress-free. I was very nervous to hire movers after being in my home for 40 years. But these guys made the experience so enjoyable, never thought that would be possible. I would recommend them to everybody. At my age, the less stress, is the best. Our moving estimator Johnny, was very attentive to our needs and our estimate was spot on. Thanks again guys.”
“Susan was great, she really made my experience and solidified service purchase. She was very professional, well informed and extremely helpful. Susan had a great can-Do-attitude and made me really love my experience.”
Open 24 hours
2556 Bernice Rd, Lansing
Self Storage
“Clean facility, very friendly staff, convenient and easily accessible. Mike is very knowledgeable and helpful, he went out of his way to assist me with a situation and I am very appreciative. Super friendly guy.”
“First time renting a storage space! Dez was an absolute great site manager to deal with! Very professional, patient, kind and helpful! Definitely would recommend him for anybody scared to rent something!”
“The Manager was very helpful and super nice. She was able to get me into another unit after my reservation expired. She made what could have been a terrible experience a very pleasant experience ^_^
Update: I’m back here again in 2026 and I received great service from Alex!!!!!”
“Jay Jay and Sam had great customer service and were very patient with my mom and I, explaining all of the information and showing us the different units/options. Also Jessica was awesome as well.”
“I'm very pleased with the unit I've gotten. Customer service was very helpful, with the discounts I received.. I would recommend this storage unit because she gave me a good deal!”
“This place is amazing and the lady that works there is a sweetheart. She helped me set up what I couldn’t finish doing on the app, walked me to my storage space and showed me how everything operated. The place is great, but the service is even better.”
“Just want to share this wonderful experience with Joann she is very professional as well as being caring about her customers ? Ty please keep head up and your positive attitude ?”
“Dawnya is the best!!! So helpful and accommodating. My first time renting and she took all the time I needed to walk me through the process, show me my unit, and explain the billing so I understood everything! Love her!”
“Her knowledge of the app and as well as information about my account was superb ? if would come back it would be this location cause she gives a general feel of she's taking care of you. Great customer service”
“I was praying to the Lord where I can find somewhere affordable where I can keep my things until Iget moved into my new place God blessed me with the most wonderful lady responsible-minded congenial just all around professional and caring person.I feel so comfortable now I know I can go ahead on and take care of my business because my things are in good hands with the Lord straight up all the way around this is the place to come Praise The Lord Jesus The Christ Our Savior Amen!!!”
“My experience was quick & very outstanding, Michiah was very helpful, pleasant and a great help. Although I definitely think she needs some air conditioning in there, but she makes it work, as outstanding of a job she does, she needs some cool air in there. Overall clean facility and excellent customer service. Well done Michiah.”
“It was very clean. It took awhile to find my space but it was just as promised.
My only problem was that it's hard to push the carts although I'm grateful they are provided.”
Open 24 hours
501 Ridge Rd, Homewood
Self Storage
“This place is the best that I ever rented from nice and clean easy to rent online or talk to someone on the phone would recommend this place ?Even though they have increased their prices since i have been with them they are still the Best around!!??”
“Wow! The customer service here is amazing!!! Talked with Tony today about some payment issue's he got it resolved within seconds of being on the phone. I always say if a employee prides themselves on a establishment they work at, and treat it like its there own the company should always show gratitude towards that employee. His work ethic and enthusiasm made my day way better dealing with this situation!Tony thanks so much for your help today! I HIGHLY RECOMEND ASK FOR TONY!”
“Ted at public storage is very professional, very kind, and truly was a blessing to address my concerns. Need more professional people like him on staff, and in the world.”
“Received excellent customer service! Went online to reserve a rental space, but did not order the correct space for my needs. Was helped by the office employee even though she was busy with another customer. She was helping us both at the same time. She was able to cancel my storage space and set me up with a new storage space, the space I should have reserved myself. Thanks for all the help!”
“The 5x5 is perfect for the amount of storage I have at this time. I love that it's ground level. It was very easy to move my things into this space. It should prove to be ideal for my future plans.”
“I've always had a very positive experience with the manager at the Chicago Heights facility. She's friendly, knowledgeable, very patient, and goes the extra mile to help. I'm glad she's there.
Carol Motley”
“Katie was great I was a little late to the appointment to take a look at a 10x10 she didn’t mind! She also didn’t try to upsell me on anything! 10 out of 10 would recommend everyone to see Katie!”
9:30AM - 5:30PM
19301 Chicago Heights Glenwood Rd, Glenwood
Self Storage
“I am currently a tenant at SROA glenwood and I have been helped many times by Nika. She had been a great assistance on questions and concerns I had on my unit. I would strongly recommend her services in the future. !!
Edit:
I would also like to add that I had also had questions regarding moving out process, and Eric was very helpful and solutions oriented to guide me through the process. He represents this company very well as a shining face of customer service!”
““I had an excellent experience at this storage facility, and a big reason for that was Gabby. She was incredibly friendly, knowledgeable, and professional from the moment I walked in. She took the time to answer all of my questions, explained everything clearly, and made the entire process quick and stress-free. The facility itself is clean, well-maintained, and secure, but Gabby’s outstanding customer service really sets this place apart. It’s rare to find someone who genuinely cares about helping customers and goes the extra mile to make sure they have a great experience. I highly recommend this facility. Thanks, Gabby!”
“Courtney was absolutely amazing! She not only helped me find exactly what I was looking for, but also went above and beyond to make it happen. This level of customer service is rare and truly appreciated. Courtney took the time to call multiple locations and search until she found the space I wanted at the right price, all over the phone. Without her dedication, I likely would have gone to another storage vendor. Thank you, Courtney!”
“This team was very accommodating to my needs. Mike in the office was very helpful and gave me clear instructions on how to access my unit, app and made my move in easy. Super grateful!”
“I've had the best experience there. The manager Ms. Dolly Parton is who she reminds me of. Blonde hair and a big personality shes like family to me there and we miss her when she at the other location. She brings really good energy, she works with you and maintains the property well but let's not take her kindness for weakness because if she has to she'll remind YOU of the companies policies. It's has been a good safe space to store storage. No regrets”
“Great service from Johnny and Matilda. I'm new to RV camping and Johnny helped park my camper. Matilda helped find a parking spot that was easier to park. Great experience, would recommend.”
“Reading the reviews and looking for a familiar location is two different things things because I clicked and reserved first??♀️? what am I in store for I don’t know but I have dealt with public storage over the years and never had issues really. I hope I don’t encounter any here. Life lifing for some of us. Homelessness and so many other life situations. Please be kind because some will return the energy given.”
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“Used them for quite a while. Had no issues with them and they were very helpful with any questions. Also made leaving easy as I had forgot before I moved states.”