Journeys offers excellent and attentive customer service with knowledgeable and helpful staff. The sales personnel are pleasant, go above and beyond, and provide a personable connection. They are responsive, assist with proper sizing, and make helpful recommendations. This human compassion and live assistance is valuable and inspiring, drawing customers back for years. The service is a welcome change, with staff that are awesome and super helpful. Customers love the store, will return, and recommend it based on the overwhelming and helpful experience.
Maxx and Julia are both super kind and very helpful! They made my Journeys experience very delightful.
September 2026
maxx and julia did a great job helping me find what i needed !
December 2024
I went into Journeys today and was basically ignored by everyone until Lene came in. she was super super helpful and responsive, and you could definitely tell she knew her stuff! she is the only reason i would return to the peoria location.
