Journeys offers excellent and attentive customer service with knowledgeable and helpful staff. The sales personnel are pleasant, go above and beyond, and provide a personable connection. They are responsive, assist with proper sizing, and make helpful recommendations. This human compassion and live assistance is valuable and inspiring, drawing customers back for years. The service is a welcome change, with staff that are awesome and super helpful. Customers love the store, will return, and recommend it based on the overwhelming and helpful experience.
I went into Journeys today and was basically ignored by everyone until Lene came in. she was super super helpful and responsive, and you could definitely tell she knew her stuff! she is the only reason i would return to the peoria location.
October 2023
Love this place! people are amazing! the STORE MANAGER, kelsie is such a sweetheart!
October 2022
The sales personnel were awesome! They were attentive to every customer. Very pleasant and helpful. Its been awhile since we've had good service at the mall, so this was a really welcome change!!!!! We'll be back! Thank you!!!!! Great job.
