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“Great service and very reasonable prices!
I highly recommend this place. They were upfront and honest about the cost. And made the repairs very quickly.
They also had great communication and followed up in a very timely manner.”
“Came in with my employer to get the business phones and internet transferred from T-Mo and Trent and Nate at this location were great and enormously helpful with the transition and all the hiccups that come along with that process.”
“Thanks Tierra for helping me get switched over from Verizon! Quick, kind, courteous service. Lower price and better coverage in this area, my whole family is on Boost and they are always shocked at how few places I get a Verizon signal in the area.”
“I just want to give credit where credit is deserved.
I had to purchase a new phone and had trouble connecting it after spending an hour or so on the phone with the AT&T prepaid customer service and didn’t get anywhere.
My new phone wasn’t working with the help “over the phone”.
I was completely frustrated and drove into the AT&T store located on BIg Hollow Road in Peoria, IL, and explained the situation to two salesman that were superior.
Caleb advised Daniel about my phone having issues and not working.
It wasnt more than 20 seconds that Daniel figured out the situation and got my phone functioning as fast as I walked in the store.
Caleb was so nice and friendly and took the time to transfer my data to my new phone and got it working.
They made an exhausting day, lasting two hours and even more, into a great ending.
I will never make a mistake and go to anyone else for help!!
Salute to Daniel and Caleb for great work and great knowledge!
Thank you!!”
“First: Associate Kai (I probably spelled it wrong my bad) but BIG respect, gratitude and good karma / blessings ? for this associate recently here, I had a different situation with my plan and a sudden death of my parent last year / Financials, etc and the things that can happen afterwards like switching services to me now and the person on the phone and in person next day, Kai, was such an amazing, kind person on a particularly awful day already and went way above and beyond and that kindness might've been no big deal for someone especially if theyve been there but can make HUGE things more possible for who they bless. This location has always been my go to Cricket store over the last several years with Cricket service not because it's closest but because the staff have always consistently been very helpful and patient and do their best job and also store Mgr Laurie (I probably spelled that wrong too, my fault) also over the phone and yesterday she even remembered my call... of course they both deserve a fancy vacation somewhere tropical or relaxing because they are great with customer care and just KINDNESS. ✌️ Thank y'all for being awesome.”
“I just moved to the area and was worried about going to a new Cricket store, but Cynthia made it so easy for me. She told me about all the deals they had and helped me with all my problems! Will definitely be making this my new home store!”
“Miguel was very professional and the best customer service I have received at any store and I've been with US cellular for over 10 years. He was very helpful and informational, and got me exactly what I needed zero hassle!”
“The people at boost here in peoria really went above & beyond helping me resolve an issue i had with my phone...big thanks to Kelsi & the disrict manager ( sorry his name escapes me), more businesses need employees that look out for their customers like they did, making the experience as stress free as possible...i am very happy with the customer service & level of professionalism at work here...thanks again!”
“I did an upgrade/trade in on two lines with phones and watches. I was disappointed that the watches we wanted were not in stock in the store, but they did only take a few days to come in. The phone my daughter wanted also had to be ordered.
I worked with Nick who was fantastic! He was very detailed and did everything he could to make me happy with continuing service with Verizon. We have been with you for over 30 years. Nick has a very professional but relatable personality which is what every store employee should have. If we upgrade our other lines we will be only using Nick as our agent. If it were not for his help and making sure everything was done properly I would’ve left unhappy that the devices were not in stock, but he defenitly made the wait a little better. Thanks Nick!
Seth was a pretty nice guy too :)”
“Fantastic. The workers are always friendly and professional.
Marianne has worked with us and for us for almost 20 years abd we have always appreciated her service.”
“Stopped in yesterday to get my partner a new phone on my plan. Evin was the one who set us up. Really stand up, friendly guy. He knew a lot about the products and services offered and dealing with him was just like sitting there chatting with a friend”
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“If you go in to this location make sure to only ask for Ethan, he went out of his way to make sure that I got everything I needed. He was extremely patient & kind, very thorough and even went the extra step to help explain to my daughter and I all of our options available. Ethan needs a promotion!
Unlike many others unfortunately the last time I came in Jake did not help me at all. He actually failed to report to Verizon that I turned in my daughter’s old phone, so therefore thanks to Ethan my bill is being credited over $600. Jake didn’t explain anything to me when I asked and was rushing me the whole entire time. Thanks again for all your help Ethan!”