“So happy that I found this jewelry repair shop! I was looking for somewhere to fix the halo of my diamond ring that I bent when I caught it in the door. Jane was very friendly and helpful and I was able to get my ring back in just about 1 week. It looks as good as the day I bought it! She also kindly cleaned my necklace while we were looking around the shop. They also have some really beautiful jewelry for sale. Highly recommend - nice to have someone local that does a great job on repairs!”
“This is easily one of the best jewelery stores I have been to. They have an excellent selection of diamond-based options, but one thing that separates them is their amazing selection of other stones.
I've gotten completely custom work from them cast out of palladium. I've also chosen a beautiful sapphire and paired it with a band that had smaller diamonds in it to make something one of a kind.
Whether you want something traditional or alternative, bold or simple, they've got options. I've never felt pressured into a purchase and I've been going to them for at least 15 years. Couldn't be happier.”
“We came in today and had no idea when they closed. We were super indecisive about what we wanted, and we made 2 picture frames. The cashier was very helpful and asked us if we needed any help multiple times, showed us all of our different options for wooden charms, and even helped us at the very end decide how to position them.
Now we had no idea, but we ended up staying until 15 minutes after they had closed. Not once did she mention that or rush us. She even asked us if we wanted them gift wrapped and showed us the ribbon options we had. Even after I realized that we had overstayed and apologized, she made no deal of it and continued to show me ribbon options.
It is hard to find customer service like this anymore. I truly hope Sara Boo Creek understands how lucky they are to have an employee like this.
We will be back.”