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“I had some Amazon returns, and the sales person was extremely knowledgeable and helpful regarding the process. There wasn’t a wait, store was clean, and most of all I was impressed with the service.”
“I had a great experience at The UPS Store! Meena helped me and provided excellent customer service. She was very friendly, helpful, patient, and professional. She made everything easy and took the time to make sure I was taken care of. Thank you, Meena, for the wonderful service! I highly recommend this UPS Store. 😊📦”
8:30AM - 6:30PM
2863 95th St Ste 123, Naperville
Mailbox Centers
“Just wanted to comment on the service I received from Kipton. I was heading in with an armful of packages to drop off. He saw me coming and immediately came to open the door for me. It was nice and refreshing to receive such good service. He was a polite young man.”
“Staff has always been incredibly helpful & professional for all the years we’ve been using this UPS for shipping, printing & notary. The location and hours are very convenient. Highly recommend this business.”
“I love going to this UPS store. They are always so friendly and welcoming and get you out in a hurry. I've been there so many times and have never had a negative experience.”
“By far the best company I have ever worked with! At Savage you will get the best customer service and professionalism! They are always on time, helpful and honest!”
“The most important reason for my rating is Anthony’s exceptional customer service. Every time I visit the UPS Store on Essington Road in Joliet, he’s there with a positive attitude, ready to help. He is knowledgeable, professional, and genuinely cares about making sure every customer is taken care of. He consistently goes above and beyond, and I always leave feeling valued and confident that everything was handled correctly. Employees like Anthony are the reason I recommend this location to everyone I know.”
“Best service by far. I live in California but relatives live in Joliet. Unfortunately my relatives aren’t computer savvy. I had to send them documents which needed to be signed and PDF sent back to me. Mailboxes and Print Depot went above and beyond to print documents and have relatives sign and sent back the PDF to me super fast. I highly recommend this company. Will definitely use their services again. FYI customer service was exemplary.”
“I had an amazing experience at UPS, and I truly want to recognize Kalysha, Ivy, Ari, and Devin for their outstanding help in sending my packages to different states.
From the moment I walked in, they were welcoming, professional, and incredibly patient. They took the time to guide me through every step, helped me choose the most convenient shipping options, and ensured everything was handled smoothly—even during a busy time.
What really stood out was their humility and kindness. No matter how many questions I had, they answered each one with a smile and never made me feel rushed. Their positive attitude and dedication turned what could have been a stressful task into a very pleasant experience.
Thank you, Kalysha, Ivy, Ari, and Devin, for your exceptional service and care. UPS is truly lucky to have such wonderful team members!”
“Every time I have been to this store, the staff is so nice. I had an issue today and it was handled so professionally. This is the only UPS store that I will go to for shipping and returns.”
“I had an outstanding experience at this UPS Store location. I came in needing notary services, and the entire process was smooth, quick, and stress-free. The staff was incredibly professional, knowledgeable, and took the time to make sure everything was done correctly.
What really stood out was the level of customer service. From the moment I walked in, I was greeted warmly and treated with genuine care. The team was patient, attentive, and went above and beyond to answer my questions and ensure I felt confident about my documents.
It’s rare to find a place that combines efficiency with such a friendly and welcoming atmosphere. I highly recommend this UPS Store for anyone needing notary services or shipping assistance—you can count on them for a top-notch experience every time.”
“Today, I had the pleasure of receiving exceptional service from Linda at UPS store. I needed assistance with notary services for my documents and was unsure about the specific requirements. Linda went above and beyond in addressing my questions and concerns, providing clear explanations on which forms required notarization. Her expertise and attention to detail were invaluable, ensuring that I only paid for necessary services. I greatly appreciate Linda's outstanding customer service and highly recommend her for any notary needs at UPS store.”
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“I've been having a difficult week, but when I visited the UPS Store #3669 to return two items, I encountered a gentleman who was incredibly kind and helpful. He demonstrated a quick understanding of the process and clearly knew his job well. I can't express enough how much I appreciated his kindness.
I hope UPS recognizes the value of this employee, as he exemplifies knowledge, helpfulness, and genuine kindness. Unlike many others I've experienced, he was neither rude nor dismissive, and he didn't rush me out the door. Instead, he treated me with respect and offered useful information in a friendly manner.
I want to thank this employee who worked on Tuesday, the 24th of 2025, when he opened the store. Your assistance made a difference!”