Menards is a well-regarded store known for its helpful staff and good customer service. Customers appreciate the knowledgeable employees, with some staff members having been known for over 20 years. The team, including managers like Kevin, is dedicated and goes above and beyond to assist customers. For example, Kevin responded promptly to a broken glass issue on a front door, helping customers list their home quickly, demonstrating excellent service and teamwork. The store offers a wide range of products at reasonable prices, making it a convenient choice for home repairs and everyday shopping. Customers have found specific items, such as 2x6 lumber, at affordable prices, enabling budget-friendly repairs. The store environment is friendly and clean, creating a comfortable shopping experience where customers feel confident and cared for. However, some feedback points to room for improvement, especially in checkout design. Some customers find the new checkout layout awkward and slow, suggesting that changes could improve flow and efficiency. Despite this, the overall experience remains positive, with many customers noting the helpful staff and good prices. Menards continues to be a favorite for those seeking quality service, helpful advice, and a welcoming atmosphere.
Went to Menards to get a length of 2x6 to repair my storage shed. They had exactly what I needed at a very reasonable price. The entire cost of repairing my shed will be under $10.00. Very happy with Menards!
July 2025
Customer pick up staff was so friendly and helpful. Store was clean as always. Very courteous staff!
May 2025
CUSTOMER SERVICE WAS GREAT!!! Excellent as always love 11% rebates
