Towing in Plainfield, IL

“I have a 2025 Kia K5 GT with matte gray paint and it was side-swiped in the parking lot. I was extremely apprehensive about taking it anywhere to be repaired because matte paint is reportedly very difficult to work with and color match. I called a handful of auto body shops and most would not touch it because of the matte paint. CARSTAR was recommended by my insurance company and they had excellent reviews online..When I called them, they were very professional and said they could do the work, so I scheduled an appointment for the estimate. The estimator was very knowledgeable and answered all of my questions. CARSTAR said they could do the repair work, so I gave them the approval and scheduled a day to drop off my car. I was still nervous about the repair. I was worried the matte paint would not match, and I was also worried they would wash my car with the wrong products when they were done. They had my vehicle 29 days, which was around the original timeline. When I picked it up on Friday (12/12/25), however, it was absolutely beautiful! The repair was flawless and they detailed my vehicle inside and out. I could not be happier with the repair! I highly recommend CARSTAR without any hesitation. They have my business for life!”

“The staff there has been nothing but nice, polite, and helpful. I crashed and didn't have a choice as to which towing company to choose. I read the negative reviews before going in and I was a bit hesitant about the kind of interactions I'd have but you'll not be disappointed if you deal with these guys.”

“I had a blowout this morning, Statefarm sent out these guys. They were awesome. They knew what they were doing and did it ever so efficiently. I can change my own tire, but it was 6 degrees and the tire wouldn’t come off. These guys knew what the other guy was doing and they had it done in no time. Even gave me a little hint on what to do next time.”

“They responded quickly, under 20 minutes, and even apologized that it took them that long to get to me. I needed a jump as I left my headlights when I didn't hear the beep due to my earbuds. Once he arrived I was back on the road in 5 minutes.”