1026 W Reynolds St, Pontiac IL 61764
“Austin/S&R was recommended to me by a friend and he helped me out right away in a crisis. He kept me informed on what needed to be done the entire time. It was expensive, but very fairly priced considering the work that needed done. He was kind, efficient, straight forward and did great work!”
1100 North Division Street, Pontiac IL 61764
“These guys are great!! Had a tire blow on our boat trailer coming home from vacation. They not only had the new tires in stock but stayed open to change them so we could get home that night. Great service! Kudos to all!”
830 East Howard Street, Pontiac IL 61764
“Brought my 2016 dodge grand caravan here and everything went great. Called and got A quote on 10/19/2026. Called back next day to schedule appointment, not expecting it to be done that day but they got it in and done that afternoon. Will definitely be back.”
601 South Newport Road, Pontiac IL 61764
“Great service. Thanks. They did an excellent job of answering all my questions about the vehicle I was having serviced and other minor questions that I asked about other GM vehicles I own.”
360 North Deerfield Road, Pontiac IL 61764
“My family and I depend on Pfaffs Tire and Auto to keep our vehicles rolling. They are always providing professional service with transparent pricing whether it is routine maintenance or a vehicle repair. We recommend.”
1219 North Division Street, Pontiac IL 61764
“Today I came in with my 2006 Chevy Impala the address is all messed up but I found it even though I'm a broke person they did treat me very well they took care of me you're close to my house I will definitely be back to get the rest of the tires put on my car it's good to have neighbor Hood places that we can bring our cars to”
301 South Ladd Street, Pontiac IL 61764
“Had a recent issue with my 2018 F-150. Engine suddenly ran extremely rough. Took it straight to Fraher Ford and left in the lot, since it was closed. (Sunday) Left message for them concerning the issue. They serviced the vehicle the next day and diagnosed #4 cylinder misfiring. Compression testing came back good. They replaced the failed coil pack on #4, and replaced all 8 original spark plugs, along with regular oil/filter change service. I was very pleased with the timely response to the situation! Truck runs great! Thanks to the folks at Fraher Ford in Pontiac’ IL!!”
601 1/2, S Newport Rd, Pontiac IL 61764
“This place is the best. I drive 30 miles to come here because the guys are always professional, kind and listen to what I ask. And the prices are great. Thankx to them all!!!”
501 South Ladd Street, Pontiac IL 61764
“We are SO thankful for his quick service! My husband has a broken leg, and we were stranded on the side of the road. He was a pleasure doing business with! We are from Texas and a long way from home. He was courteous, friendly and kind & we would definitely use him again if we were ever in the area and needed help.”
301 S Ladd St, Pontiac IL 61764
“We recently started looking for a small SUV for our daughters and one for a Ford Escape popped up on CarGurus for Fraher Ford. It was listed as a great deal on CG and from the pictures it looked really nice. Pontiac is about a two hour trip one way from where we live but I contacted Ryan and from the get go we received unbelievable customer service. We drove down there on a Saturday and took it for a test drive and the car was impeccable. It was clean, Ryan provided the Carfax equivalent and gave us the background on the vehicle. We spent about 15 mins negotiating and agreed on a price out the door. We were there for a total of 35 mins that Saturday. We would have to come back the following weekend as we needed a week to get the finances in order. The following weekend we drove and did all the paperwork with Cathy and she gave us the run down on the vehicle and showed us how things worked. All in all, only another 35 mins. So 8 hours of round trip driving to the dealership and only 1 hour 10 mins at the dealership. Unbelievable!! It's usually the other way around. Fraher is a 3rd generation family owned dealership that provided us with the easiest car buying experience I have ever had in my 40 yrs of buying cars. Wonderful customer service and an amazing buying experience. Well done Fraher family!!!”
6780 Roswell Road, Sandy Springs IL 30328
“I cannot recommend this car dealership enough! Anthony went above and beyond to get me into the car I have been dreaming about. My situation was a little tough and all the other dealers in town refused to help, but Anthony made it happen! I will definitely be back!!”
920 North Ladd Street, Pontiac IL 61764
“The job may have taken a few days more but he went over and above the job he's a perfectionist I'm totally satisfied and I now know that he's the man for the job”
720 S Deerfield Rd, Pontiac IL 61764
“I have been buying cars for 40+ years. I was prepared for the usual battle over price of their vehicle and the low-ball offer of my trade. When they presented the numbers they were almost exactly where I hoped they would be. I was shocked. We dealt with Kyle and he was great to deal with. He quickly retrieved each of the trucks I was interested in and had numbers ready when I returned from the test drive. From now on our vehicles will be purchased from the Heller family.”
440 N Deerfield Rd, Pontiac IL 61764
“Customer service.This location has set the bar, my daughter and friends were driving home from Chicago. In the snowstorm, thank you so much. I'm not going to and wound up hitting a curb after filling up on fuel. Car was picked up by another company and this is where it started, I spoke with Robin she stated that they had not received the car. She said let me make a few calls, less then 5 she found it. We are 4 hours away, Robin during this entire process assured me that they would handle everything. They did 100%, I am so thankful this mishap happened and they were assigned. They cared, understood and followed through, Robin, Matt and team have earned a customer for life. If anyone i know has any issues in Pontiac, Im sending them to Robin. Thank you again, for going above and beyond for a stranger.”
1706 West Reynolds Street, Pontiac IL 61764
“Amazing team!! We had a flat tire on our way home from a trip and they were about to close but stayed over and helped us fix our tire, super grateful for their service!!”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."
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