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September 2023
Always a wait for a representative to show up to work when I pick up cars in the morning. I’ve waited over an hour on two occasions.
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May 2022
Don’t rent from Northbrook or Mount Prospect locations. It’s same franchise owner. Had issue at both location not having car available. Would of never reserved car at this location if I knew it wa same franchise owner
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May 2022
Could not rent a car. They told me on the phone that I could rent a car with a bank debit card and my driver's license but when I got there they wanted a credit card instead of a bank card