“Henry spent two hours with me working on a cell phone number transition. He was thorough, patient, and solutions oriented from the start. We resolved the complex issue because of his patience, initiative, and ability to navigate the Verizon support system.. Highly recommend Henry and this location.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Favi and Ani were amazing. They stayed after closing to make sure everything was taken care of and showed real extra effort. Super personable, helpful, and easy to work with. Great experience overall.”
“Sonny is the best. Guy was super easy to work with. Talked with loads of Verizon people and by far the most helpful. I would go out of my way to have him assist me”
“Vinay is the best! Super kind and patient. Went above and beyond for me and my family answering all our questions. Troubleshooting everything. We got 4 new phones! 10/10!”
“These people are fantastic they can multi task on the multi task he worked on my issue for two and a half hours. Omar and Stephanie are the best. I won't go anywhere else.”
“I had a fantastic experience! I went in to purchase internet service, and Damaris was exceptional she explained how things would work and what I should expect. Answered all my questions, very knowledgeable and extremely patient. I will definitely be returning to this location in the future.”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“Thanks to Anthony and Anissa for helping me out they made the process of switching so easy and fast that I couldn’t believe we were done less than an hr for switching 6 lines I was prepared to be there half the day but they made it work highly recommend this place, they have people that know what they’re doing.”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
“I came here for a SIM card change and Shravani was really patient and helped me through the whole process. I love the customer services Boost provides. I have been with Boost for 5 years now and they never disappoint.”
“I was absolutely impressed by the exceptional customer service provided by Edoar. From the moment I walked in, Edoar was attentive and helpful, guiding me through the store and ensuring I found everything I needed. His knowledge and professionalism made my shopping experience a breeze. Thanks to Edoar’s outstanding service, I am definitely returning to this location and look forward to being taken care of by him again. Highly recommend!”
“Great customer service. Great Personality. Helped me porting my number to boost and recovering my Gmail accounts on new phone.
Great budget friendly price, too.
Thanks, Harry.”
“Great Service! Came in for a upgrade and they helped me with every question I had, the workers were polite and there managers were as well! Would come here again for my next upgrade!”
“Jesus was an amazing superstar of customer service. Very knowledgeable about the different phones they have available and the services they offer. I walked out with a phone within my price range as requested and surprisingly enough also switched my internet service to T-Mobile. T-Mobile internet is half of what I was paying for Xfinity. I highly recommend the store for its customer care and amazing internet.”
“Stopped in last night at about 7:30 as I was having an issue with my SIM card activation. Both of the representatives were very attentive and cordial despite it being a bit late. One of the representatives was a new employee and, despite this, he was very knowledgeable and paid close attention to the issue I was having; he's definitely someone who was a good hire and someone I would personally hire.
Thanks y'all!!”
“I stopped in this store because my phone wasn't working after leaving another MetroPC. Thanks to Vzma and her colleague, they figured out the problem and got my phone working! They both were so nice and took the time to figure out the issue. Thank You!”
“The rep was really nice and helpful and great. I was charged twice as much for the phone as it cost on the website and the phone is not that great but that was NOT the rep's fault. People send me a text message and it sometimes doesn't show up for hours after they have sent it to me! It also froze up first day using it and I had to take the battery out and put it back in to get it to work properly. It is a SUMMIT FLIP phone.”
“I wanted to leave a review as I had superior customer service with Olivia there. She was very knowledgeable and polite. I had several questions and she answered them all .”
10AM - 6:30PM
3320 W 63rd St, Chicago
Internet Service Providers
“The young lady Sasha was a great help with me today informed me of things I needed to know that would make purchasing a phone inexpensive and easier totally fixed my situation and I left with a smile she’s awesome gooo Sasha”
“Angela and Pablo helped me with a very complicated problem involving an older relative's phone and phone plan! They were so patient and knowledgeable about all the options. They also have a surprisingly wide array of phones and accessories for sale.”
“Liz and Marco were more than knowledgeable and informative in what they do. Customer service was great. People that say other wise are just impatient and inconsiderate into seeing that there's only 2 people working with 5 plus people needing help and attention. So yes the wait can sometimes be a little more than usual as expected.”
“Best Tmobile store in Chicago and surrounding suburbs . Very helpful staff . Thanks Cat and Paco! Took time to explain different plan options and helped me so much today! Love this store only coming here from now on they took away all my anxiety”
“I cannot say enough about how wonderful my experiences are in this store. Jack is so very kind courteous and patient. He should teach other stores in the manner of his. I am delighted every time I work with him.
Came back again today and as always great service from Jack!
Came in again and like always Jack was so kind and patient. Very happy with this store!”