United States Postal Service
Post OfficesHours:
661 West 138th Street, Riverdale IL 60827 Hours
About United States Postal Service
The United States Postal Service receives mixed reviews. Many customers report generally receiving their mail in a timely manner and note that their local post office is always clean. Several reviews specifically praise individual staff members at various locations for being nice, friendly, helpful, and providing excellent customer service with a pleasant demeanor. These good and ethical workers are highlighted for their conscientious efforts. However, there are consistent criticisms. Services are often not at their best, attributed to issues like short staffing, high staff turnover, and mail carriers needing time to acclimate. This can lead to occasional mail mix-ups, like receiving a neighbor's mail. Some customers feel their post office is probably overworked and underpaid compared to others, suggesting it needs more support. There is also a shared sentiment for keeping reliable, experienced mail carriers on their routes when possible.
Most Recent Reviews
September 2026
USPS is great as long as they can stay.out.of.politics!
July 2026
I been here a few times to mail a few things and each time the experience was great,the lady at the front desk deserves a raise lolbs, idk her name but she’s always nice everytime I go there,keep up the great work:)
July 2025
I mailed a money order over 5 years ago and it still has not been received. My block goes weeks without getting mail. This post office is horrible.
More Comments(79)
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- Riverdale, Illinois