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“Best customer service ever! Have been to post offices closer to me but was in this area so went here, will drive the extra mile for this one here on out just the nicest employees.”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“The customer service was awesome, the agent taking my mail asked me a few questions and even called a friend to make sure I had all the items required for passport renewal in my envelope. She was full of positive energy too!!”
“Best post office I’ve ever been to honestly you won’t have to be waiting in line and the staff is very friendly. Bonita is an excellent associate here shoutout to her.”
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“One of the best Post Offices I've been to..Employees are very efficient and knowledgeable about their job...Great customer service, very clean lobby and well supplied...Thank you USPS for all that you do...”
8:30 am - 3:00 pm
18525 Torrence Ave, Lansing
Post Offices
“Service is very quick and employees are pretty knowledgeable of services offered. Every time I come to this location, even when there is a line I'm always in and out. Among many this is by far the best post office that I've visited yet.”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
8:30AM - 12:30PM
2225 Great Lakes Dr, Dyer
Post Offices
“everytime i go here The lady always attentive and friendly I'm from Illinois just border from Indiana But i prefer to go here than the 2min away from my house Because how the people work here better than the one i have close by.”
“Last month I came by to receive my two packages and first off, why are the opening hours so inconvenient? But the lady behind the counter was nice enough and I did end up receiving my packages so it wasn't too bad.”
“I recently had two deliveries where I used an incorrect address. Mail carrier Brie (not sure of spelling) caught both errors and delivered both deliveries to my correct address.Thank you so much.”
“Cindy is awesome. Customer service is top notch, clean building, passport service was quick and easy. Make an appointment online, have your documents ready and go right in. Took about 15 minutes total, with them providing me with the picture as well. Picture cost is same as walgreens; just take it here. Good job!!”
“YOUR STAFF CARLA, CHRISTINE, PATEL, AND ALL THE EMPLOYEES ARE WONDERFUL EXCELLENT CUSTOMER SERVICE . AND KNOW THAT OUR SAVIOR WOULD SAY" WELL DONE GOOD AND FAITHFUL SERVANTS" THKU FOR ALWAYS CARING ALL OF U BLESSINGS AND PROSPERITY ALWAYS""”
“I find the staff helpful. I love how they decorate for the holidays, even ones that I don't celebrate. Now I rarely have issues with the packages I mail out. There were some problems mailing out packages during the beginning and height of the pandemic, but no more delivery problems now. I trust this post office. Regarding the frequent uncleanliness, I spoke to the P.O. manager. They share a custodian with at least 1 other post office. So that is the reason that it often looks messy. I even offered to vacuum for them, but they didn't have a working vacuum cleaner. These are hard times for businesses, please remember, it takes a village.”
“I went to this post office and was greeted at the door by a man in a Batman costume. He was nice and gave me a half eaten sandwich. Delicious mustardy. I even found free gum on the underside of the counter! How Nice! I even found 13 cents and a Tootsie Role on the floor! Amazing!!!”
“I go here almost every couple days and just wanna give Decola 10 stars if I could, she is very friendly, prompt, and always helpful but most importantly very friendly and out going its a pleasure to deal with her great service. Thanks Decola”
9:30AM - 2:30PM
15441 Center Ave, Harvey
Post Offices
“The postal service here is great One of the employees that works here is really bad really bad for customer service it's a gentleman I don't know his name but the postal service need to know about him”
“The lady supervisor with short haircut at the window has excellent customer service skills. She goes out her way to accommodate with lost packages or mail that is not in my box. I forgot to mention that I receive my mail in my PO box. The lines are short these days. I can truly say she try her best to run this place in a professional and upbeat way. Our communities need leaders of integrity, patience, and understanding like her.”
“today is june 23, 2023 whatever manager you had working there tonight WAS AMAZINGGGGGGGGGG My package had the wrong zip code and stated that it was delivered and i had yet to receive it she made sure that i got my packages”
“Nice little low visibility US post office at the north end of strip mall off Ridge Road near Calumet Avenue. Has all the usual offerings you would expect, and it was a nice clean facility. When we dropped in there were two operators working the counter, and they were efficient and very friendly.I had made a passport appt. - which the system did not show, but they processed me anyway. Some reluctance to accept my military ID (which post office main web site says they accept). Many post office locations get bad reviews, but this one was very nice.”
“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
“Much better than the Frankfort Post Office. I guess I will just have to go out of my way to go here as the employees are much nicer and I'd rather drive extra than deal with the nasty USPS worker at Frankfort that everyone complains about.”
“I received great service from this post office today. Thank you to the young man that delivered my packages and his manager for working together in order to help my situation.”
8:30AM - 2PM
14212 Cottage Grove Ave, Dolton
Post Offices
“NICOLE NICOLE NICOLE NICOLE LOL That’s all i have to say she was amazing my package was lost some where in yall system and she checked in and called me until my package made it to me i appreciate her so much she need a raise”
“Ok I have to say I'm never a fan of government institutions and more often than not, find the employees useless, but I called and got Carrie on the phone and she was incredibly helpful, so I had to put a rating out there.”
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“The staff at this location are always nice and friendly when ever I need to ask a question or need a service, especially Mr Thomas. As with most jobs dealing in public service and in particular this post office, there are times when services are not at their best but I attribute this to short staffing and staff turnover in the area of Mail Carriers. It it takes time to acclimate to an experienced mail carrier. Let us all move in the spirit of patience and understanding.”