U-Haul Moving & Storage of Rock Island receives positive reviews for its friendly, helpful, and professional service. Customers report a great experience with the staff, who are described as amazing, pleasant, and going over and beyond. The rental and return process is noted as quick and easy. While one customer mentioned an issue with credit during a storage unit upgrade, they could not complain about the service overall. Customers from other areas continue to use this location because of the way they do business and treat people, with many stating they would highly recommend this U-Haul.
This experience was too easy that it kinda made me feel like I was missing something. Had I not been so skeptical about the feasibility of the rental, I literally just had to walk to the pad lock grab the keys and go. The staff was so understanding of me and got me on my way.
September 2025
Didn’t get the woman’s name but she was a blonde if that helps! She was so nice to us and helpful finding the right box to ship a saddle. We both brought up how nice she was a few times that day. Thank you again!!
July 2025
Effortless easy and organized experience. Thank you!
