“Heather Kilpatrick was most knowledgeable and she helped me tremendously. Now I can move forward, again so very happy to be with menbersalliance credit union since 1980.”
“Lettie at the Rockford office is amazing. She greets everyone by name and is more knowledgable than any other banker I have had opportunity to work with. Best customer service around.”
“One of the best banking experience ever! New checking account opening process was like a breeze! Senior Banker Ms. Erika Aparicio-Lopez was very intelligent, knowledgeble, talented, and very customer friendly! Learn few stuff from her! I do recomend ConneXus Credit Union to others! A+”
“Big shout out to Mr. Jimmy Law for his patience, knowledge and commitment to bank customers. He was a huge part in assisting with the resolution of my issue. (Notary public problem). I’m not even a customer at his location and he went above and beyond!!! GREAT JOB!!! Keep up the great work!!! Thanks again!!”
“Sara the manager, and Yvonne were great. I tried cashing my payroll check drawn on Associated, through some online banking apps. The check wasn't accepted. So I had a check that was endorsed for another Institution. But from the first time I called Sara was professional and courteous. Explaining to me just to come in and they would see what could be done. My check was able to be cashed. I Was so very thankful. Thr branch is about 12 miles away from me but we'll worth the trip for the customer service and Treatment I received.”
“I absolutely love this bank!!! The staff is so friendly and welcoming ☺️, you can tell they really want to help you. I have made some requests that I wasn't sure they could help me with, and they went above and beyond the call of duty - with a smile. Thank you so much Illinois Bank and Trust for being my bank, and actually caring about me!!”
“Worked with Greenstate to finance my first home and everyone I worked with was absolutely amazing, friendly and helpful throughout the whole process. Stacy Jones is the best! She answers any questions you have and is very responsive. I was never left in the dark about anything. I also worked with Amy F. and Leslie P. who were both extremely helpful. Couldn’t have done it without everyone’s help.”
“I've been banking with northwest for years and have never had a negative experience. Anytime I've needed to call and speak with someone or go in person all the girls there have been super helpful. Maria Bolhous is a delight and has helped me with a banking issue due to the holidays which had me so stressed out before. I look forward to doing business with northwest for many more years to come ❤️”
“We always have the best service with Crystal she helps us always will what we need and explains everything to the fullest always greets us with a smile thank you Mike and Lori”
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216 Mill St, Rockford“Rundash Cash and Mario have truly been a game-changer for our ATM business. Their consulting services have been exceptional in every way. Mario's guidance and expertise were invaluable, and thanks to their support, we were able to get our ATM business up and running smoothly. Their commitment and technical knowledge are unmatched. If you're looking to make your mark in the ATM business, I wholeheartedly recommend Rundash Cash and Mario for their outstanding consulting services. They've been the driving force behind our success, and we couldn't be happier with the results.”
“Had a few questions & needed help setting up new accounts. The person who greeted me at the door was very kind. Therese was very helpful, personable & professional. I got everything I needed done. Thank you again!”
“I financed my home through Northwest Bank and my experience was seamless. Amy Bruscato was prompt and courteous when handling my paperwork and questions. I would recommend giving this bank your business! Thank you, Amy!”
“I have been with for some time now no problems what so ever. They are always polite and helpful. A great place to keep your money and its completely safe. I totally trust this credit union.”
“I’ve banked with PNC since 1980, 1st in Wheaton, Il and in Rockford for 12 years. All big bank services with small bank benefits. Ryan the branch manager greets me by my first name. Remembers that I go to lots of concerts. Personally works on issues I have. Remembers an issue we discussed a week ago and apologized that the resolution is still pending. ?????”
“Opened an account with Andrea. Very friendly people and excited to start banking here. Everyone in the bank seemed helpful. It was nice to work with real people. Highly recommend stopping in.”
“Mark has always been extremely friendly, knowledgeable, and helpful when I've needed help with my finances. His customer service is top notch and his employees have always been welcoming and knowledgeable too. Highly recommend Mark and his team.”
“While I don’t love BMO Harris, I’ve had issues with fraud, I LOVE working with Andrew at this BMO branch! He was so helpful and personable and really made me feel comfortable with how my money was being handled. He’s also a cool dude who plays guitar, so check out his musical skills as well as his monetary ones. Andrew rocks!”
“I am very pleased with this branch, I do not have an account here but it’s cash my McDonald’s check here all the time, everyone who has helped me has been so helpful, they remember me every time I come there even though I don’t have an account, just because of how they treat me I think I will be opening an account with this bank in the near future. There are two girls specifically that remember me all of the time, I’m not sure of their names but they are younger girls.”
“I came across Stillman Bank, and Senior Vice President, Jeff Hartle in early April 2018. Both Jeff and Stillman Bank are very financially conservative, and you can rest assured that your Investments here are in great hands. Hands that you can truly Trust. I am a former Rockford resident long removed and now reside in Southern California. That said; my Trust is here at Stillman Bank and Jeff Hartle. They take their Fiduciary Responsibility with your money very seriously!”
“I’ve had nothing but good experiences with this bank at this location on Northridge. Dawn and Shannon both are very professional, knowledgeable and friendly. My last visit I walked into them sanitizing the high traffic areas and I appreciated that. Cleanliness is just as important as handling banking. I also witnessed them being mistreated by a customer and as bad as he treated them they both remained professional.”
“The new manager was absolutely awesome resolved my issues without hesitation. Never been more pleased with a banking experience. She has customer service skills that of an owner. Highly recommend this branch. And she just transferred from edgbrook location. No doubt that branch will miss her skills”
“I was a long time account holder with associated bank and this was my go to branch. They always had there teller windows filled even though it was almost always slow the service was good and everyone was attentive. I subtracted a star as associated's policies aren't as good as others in town namely there interest rate and account charges.”
“I applied for a visa credit card, Samantha Pinkston was the one who helped me, she has always been so sweet and reassuring. She also helped myself and my mother in creating accounts. She is great!”