Firestone Complete Auto Care in Rockford, IL has been helping the community since 1926, offering comprehensive auto care services for all makes and models. From tire sales and maintenance to repairs, their expert team provides reliable and affordable solutions tailored to each customer's unique needs. The manager, Ben Hernandez, and assistant, John, are praised for their excellent customer service, providing good advice, effective and expedient service, and detailed explanations. Customers commend the staff's honesty, politeness, and accommodating nature, even during busy times. With a 12-month guarantee on alignments and great prices, Firestone Complete Auto Care is a trusted choice for Rockford residents seeking quality auto care.
Fast service, excellent work and great customer service
August 2026
I came in for an unexpected visit an hour before they closed because I had a nail in my tire, and they were the closest to where I was (also latest open). Everyone I dealt with was extremely helpful and kind.
August 2026
A failed tire pressure sensor was replaced. The service was done professionally, on time and at reasoble cost. Great job. I highly recomment this shop.
