Macy's is a well-known department store with a long history dating back to 1858. It operates over 740 stores across the country and offers shopping online. The store features a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find clothing, shoes, housewares, gifts, and furniture in select locations. While many shoppers appreciate the helpful staff, some have experienced long wait times and unclean environments. The cosmetics and perfumery areas are generally friendly and knowledgeable, with staff taking time to assist customers. However, there have been instances of rude behavior from employees, particularly on the clothing floors. Macy's is considered a high-end store, especially for bedding, furniture, and skincare products like Estee Lauder. Overall, shoppers value the quality of products and the assistance they receive, despite occasional service and cleanliness issues.
Natalie was really helpful and I am very thankful for her! I was also greeted just a few moments after entering the store and was asked if I needed any help.
May 2026
Ana was an amazing seller at Macy's, she explained everything well. Nobody ever really explains details & scents like she did whenever I go to go test & buy coglones. Thank you for helping me when buying my purchase. 10/10 service.
April 2026
I order online and pickup in store, so quick and easy when you're in a hurry.
