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“Such a great experience here. Everyone was helpful and the vibe was fun. Usually trying on dresses is stressful, but we were laughing and enjoying ourselves the entire time. I highly recommend this place. We went for my bestfriend's wedding dress, but I also bought a bunch of earrings. They have such good prices all around especially for jewelry. I 10/10 recommend you go!”
“I love the clothing they have. I had Brooke as my salesperson, she was amazing. Prior to that I've had Bre as my salesperson. Highly recommend these two associates. They have the perfect personality and customer service needed in today's world..”
“I love the store very good customer service me and my husband brought jerseys from them they were very exclusive ? and a few more things, I will be back soon. Very satisfied”
“My experience was wonderful and fun. With the help of a wonderful woman named Mary Ellen, I was able to find exactly what I was looking for (a dress for a wedding), plus an unexpected, really cute top. I think I have just found my new favorite store.”
“Cassi is the most patient, knowledgeable, and kind hair stylist I've ever had. She listened to my concerns/wants with my hair and gave me tips and suggestions based on what I was saying. Will definitely be going to her from now on and recommend for anyone looking for a hairstylist!”
“Best service I had in any other store. Ace cares about his community and shows it with his friendly smile and greetings. Thank you Ace. I recommended anyone wanting hip hop clothes, cigarettes or just a drink and snack to come see this store. A little positivity each day.”
“Let me start with saying that I am NOT a good shopper. I'm very short and and my attire is usually very casual, rarely dressy. And I've no sense of style. So when a situation arose that required a weeklong ensemble of more business-casual type clothes I was not looking forward to the task. Dreading it, in fact. When I walked into this store, I was immediately greeted by an incredibly friendly saleswoman. I told her what I needed and shared my inability to pick out clothes. Within minutes I had all three ladies helping choose, change out sizes, give honest opinions, and they did it all in such a friendly and fun way. There was a dressing room full of women helping and laughing with me , everyone worked together to help me feel good in what I was wearing. They showed me things I would have never thought to put together and changed my entire experience in such a positive way. Can't say enough good things about these ladies and this store. They made my day”
“I always see Aaron Wilson showcase this store for the 12 days of Christmas segment on WIFR each year. I was in need of several gifts so decided to check them out! The store is beautifully decorated, festive, bright and inviting! The staff were very helpful and checked back with me from time to time but did not hover! I was there about 1 1/2 hours and chose 9 gifts! Each was carefully wrapped for the different occasions and I was counseled before colors were chosen. Yesterday, five of those gifts were given! They were all a huge hit and everyone raved about the gifts themselves and the wrapping! Everyone said, “where is that store?” “I want to go there!” Also, I had purchased four cork coasters with the funniest sayings! We laughed and laughed! Thank you Porch! You are the BEST!”
“I love this store! Every time I walk in I find something new I want. The staff is super friendly and helpful in finding what I'm looking for or matching items for an outfit! I definitely recommend shopping and working here.”
“I'm not really sure how to rate this. For what it is, it's a 5. Even if it's not my jam. It appears to be two businesses, but I'm not sure. One side is women's boutique clothing. The other side has home goods and a flower counter. (I'd come back here for flowers.) I feel this place has a very specific demographic. (55+ community) My mother in law would love it. For me... I'd rather shop at places where my imagination and creative juices flow, versus someone else's curated marketing.”
“Happened to be driving through the parking lot and saw through the window that they had sneakers so I thought I would stop and take a look. I was pleasantly surprised that the store was spacious, very clean and well organized with plenty of space between displays. Much better than most of the mall stores. I’m a 65 yo male so I know the type of clothing there was not necessarily marketed to me but I still had fun looking at all the trendy and interesting merchandise. I did end up purchasing some athletic shoes that were very reasonably priced and not too over the top for an old man like me! I would highly recommend checking it out.”
“Brandi and her team are just the best! It’s so nice to have an upscale shop locally— way better than driving into the suburbs! B Jones does fun promotions and events, supports local nonprofits, and has such a wide variety of styles to shop from. There’s always new items to look at every time I come in! Rockford is so lucky to have this shop.”
“Kary was awesome! Outstanding customer service with compassion and a smile. So appreciative of her knowledge of style, colors, and options at Chicos.
Mary also helped and was also awesome, too!
I love the Rockford Chicos store! Customers always know the Rockford team will consistently offer amazing service to each unique person.
Rockford Chicos is awesome!
Dr Yvonne Johnson”
“Everything Bygone Brand does is something that potentially puts a smile on someone’s face via the memories that their items bring back. What a creative concept for a business. Most businesses try to sell you something that they think is something you need… this is a business where the customer is seeking something they want. Love the Dutchland Dairy shirts by the way.”
“I found this place via online due to a specific rare denim jacket that had been out of production for some time. After many search engine sessions and hitting many “next page” buttons, I found it here. There was only 1 left in stock for my exact size. It seemed maybe too good to be true. I ordered it and the store promptly mailed it to me. The price was great!”
“I was recently at this store getting some last min school clothes for my kids. I was alone, wandering the store when a horribly blood curdling scream came from a few rows down. As the screaming continued I saw a young boy (approx 6) with his father. The boy was clearly on the autism spectrum and was obviously overwhelmed and over-stimulated. (Bright lights, loud music, people, clothes racks etc) the father of this boy was amazing! He stayed calm, quiet, and got down to his sons level. As I went over to give this dad some words of encouragement (as a fellow special needs parent, myself) a couple of lovely sales girls came over to ask how they could help! The father and I both said "the music is too loud for him" and right then they went to the sound system and turned the music way down! Everyone was willing to help this man, help his son. And they did so in a very kind, non-judgmental way! It meant a lot to me, and I'm sure it meant the world to that father!!! Cudos to the Saturday (8/19/23) afternoon staff and bless you all!!”
“Great if like penny's it'd be great if they had one line where you could just scan a barcode and walk out instead of going through the the long lines just one I think it would pick up their business tremendously it's hard for me to wait in line 45 people in front of me I just don't have the patience is not 1947 anymore somebody in management should get with it and get with the times I bet business would jump up two-fold just try it out through corporate management”
“Good experience for exchange I was able to an exchange at another store with no problem the cashier was very polite also the guard was so helpful the item was heavy and he just jumped right in to help me. So very nice with a smile.
Store was neat and we were able to maneuver though the store easily”
9AM - 10PM
6125 E State St, Rockford
Womens Clothing
“I didn't go to Kohl's, I went to harbor freight to buy a tool from them. They had exactly what I wanted. They had Hundreds or thousands of other tools!”
“I recently took my 13 year old daughter here for back to school shopping. The sales associate went above and beyond to help us. The selection of clothes could have been better. I think most of the popular jeans were already picked over. Overall, a really good customer service experience.”
“My daughter is just reaching the age where she loves this store. Great selection of merchandise and the employees are always friendly and eager to help or answer questions. Something new every time we stop in.”
“I visited this store yesterday, on the recommendation of a work colleague, and was very impressed with the welcome I received. Tammy was awesome, attending to me with patience and composure. She was very helpful, making recommendations without being pushy.Thank you for a great shopping experience. Express Factory Outlet in Cherry Vale Mall is now my “go to store” for clothing.”
10AM - 8PM
7200 Harrison Ave, Rockford
Womens Clothing
“The staff had at least in my experience has always been willing to help a guy out when he's lost trying to buy a special piece of lingerie for his lady. And they do their best to word things in a way for guys to understand.”
“Being a single mom on a budget focusing on my son and then taking alittle money for myself to get work clothes. Theresa helped me out with some discounts to help save me money without even asking! Thank you so much for your thoughtfulness!?”
“Gorgeous clothes, helpful staff who went above and beyond for us, great music choices, and amazing incense selection. Make sure to support this outstanding local business!”
“The customer service at my local BoxLunch in the Cherryvale Mall is always exceptional. You would think they earned a commission by how they learn your interests and show you the products available to you! I have to say everyone is great there, but Matt and Adam are both super helpful! Thanks for always caring about your patrons!”
“I like Charlotte Russe they always have great deals the staff is very welcoming I’ve been going to Charlotte Russe for years and there’s this one employee Paige she is very nice friendly helpful and memorable I like her a lot she definitely adds a welcoming vibe I think she deserves a raise great customer service she’s also one of the reasons I frequent the store”
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“An absolute treasure for our community. The staff was so helpful and friendly. There were so many trendy fashion pieces in a great size range. Everything is super affordable, I even got a free pair of boots with my purchase!”