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“Great place to shop but recently change the set up I like it the way it was with everything sorted by sizes way easier experience now I don't feel like going trough all the clothes lookin for my size that I don't even know if you have it”
“I needed a white suit for an all white wedding. They hooked me up. The price was very affordable. I have been back serveral times. Glad I don't need to go to Chicago to get my flavor.”
“Shop at KOHL'S!! Prices are terrific, lots of selections in many brands, employees are helpful, store is artistic and lovely all around. We're lucky to have Kohl's in Rockford.”
10AM - 2PM 2:30 - 6PM
2820 McFarland Rd, Rockford
Mens Clothing
“The Staff is incredibly knowledgable and helpful. After several years experience as a customer, I can honestly say that they have gone the extra mile and put great concern into each and every interaction and transaction I’ve made on roughly a monthly basis for our Pack and personal purchases. It’s staffed and operated like all stores “used to be”, back in “the good old days”, with a great focus on customer service.”
“I was recently at this store getting some last min school clothes for my kids. I was alone, wandering the store when a horribly blood curdling scream came from a few rows down. As the screaming continued I saw a young boy (approx 6) with his father. The boy was clearly on the autism spectrum and was obviously overwhelmed and over-stimulated. (Bright lights, loud music, people, clothes racks etc) the father of this boy was amazing! He stayed calm, quiet, and got down to his sons level. As I went over to give this dad some words of encouragement (as a fellow special needs parent, myself) a couple of lovely sales girls came over to ask how they could help! The father and I both said "the music is too loud for him" and right then they went to the sound system and turned the music way down! Everyone was willing to help this man, help his son. And they did so in a very kind, non-judgmental way! It meant a lot to me, and I'm sure it meant the world to that father!!! Cudos to the Saturday (8/19/23) afternoon staff and bless you all!!”
“(Translated by Google) Very excellent place, people are very friendly, in short, customer service is excellent ??(Original)Muy excelente lugar, las personas son muy amables, en resumen la atención al cliente es excelente ??”
“My daughter is just reaching the age where she loves this store. Great selection of merchandise and the employees are always friendly and eager to help or answer questions. Something new every time we stop in.”
“I visited this store yesterday, on the recommendation of a work colleague, and was very impressed with the welcome I received. Tammy was awesome, attending to me with patience and composure. She was very helpful, making recommendations without being pushy.Thank you for a great shopping experience. Express Factory Outlet in Cherry Vale Mall is now my “go to store” for clothing.”
“I went in earlier this year to rent a suit for a wedding and the service I received there was amazing, they were able to get my size quickly and even do quick on the spot alterations when the suit came in. I went there recently (a few weeks ago I believe) to buy my first suit for an event I was attending later that week. Sean and Michael were awesome in helping me pair the suit with a shirt and shoes for the right style. Their tips were invaluable and they got the right fit pretty much on the first try. Overall this shop is a really cool place with great people and I will for sure be doing business there in the future.”
“Everything Bygone Brand does is something that potentially puts a smile on someone’s face via the memories that their items bring back. What a creative concept for a business. Most businesses try to sell you something that they think is something you need… this is a business where the customer is seeking something they want. Love the Dutchland Dairy shirts by the way.”
“I recently took my 13 year old daughter here for back to school shopping. The sales associate went above and beyond to help us. The selection of clothes could have been better. I think most of the popular jeans were already picked over. Overall, a really good customer service experience.”
10AM - 8PM
7200 Harrison Ave, Rockford
Mens Clothing
“MY sister and I were in H and M today in Rockford, Il @CherryVale mall, getting stuff for xmas and we worked with Silas, who was sooo helpful, kind, patient, and professional! Give him a raise! He was a joy to work with! Jacqui”
“I love the store very good customer service me and my husband brought jerseys from them they were very exclusive ? and a few more things, I will be back soon. Very satisfied”
“Macy's is considered to be a High End store. I love the bedding and furniture they have. The Estee Lauder facial care is great! I have recently switched to Lan'Come for my facial needs. Trying to see which brand is more exclusive to my needs. Ordering is ok. I've had some problems with it, but overall I can't complain too much.”
“I love this store and usually have no problems. But I went in there today and there was a girl with purple hair who followed me and my boyfriend the entire time we shopped. Not sure if she wanted to say hi or what was happening but I don’t appreciate being treated like a thief when I’m just trying to browse. Every one else seemed fine so not sure what was going on.”
“Customer service is everything to me which is why I wanted to acknowledge the manager, Jade! She mentioned she is new at this location so hopefully those previous 1 star reviews are a thing of the past! I would have given 5 stars, but the rest of the staff needs to take Jade's lead. Thanks for making the 45 minute trip worth it!”
“Starr and Marisol They Are Great Customers Front Line Customer Service. They Where Willing To Order My Shoe On line Without An Attitude. The Store Was Tidy And Atmosphere Pleasant To Shop With Great Options.”
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“Great place to shop records,especially on Record Store Day. I was able to get the Residents release for Record Day. I also purchased a number of records for a dollar each. Gr8 outing”