Metro by T-Mobile, located at 3192 11th St, is highly praised for its excellent customer service and affordable prepaid plans. Customers appreciate the friendly and knowledgeable staff, including individuals like Jalen, Jeff, J, and Tony, who take the time to listen to customer needs without pushing unnecessary items. Many reviews highlight the personalized assistance provided, with staff members going above and beyond to ensure customers find the right phone and plan, including helping with setups and explaining available promotions. Reviewers express gratitude for the professionalism and care shown by the team, noting that the store creates a welcoming atmosphere. Customers feel valued and are likely to return due to the exceptional service they receive. Overall, Metro by T-Mobile stands out as a reliable choice for those seeking affordable phone options and a supportive, attentive shopping experience.
Jeff from the 11th St metro is the Man he goes above and beyond to help out his customers... If I could give him a raise I would he did more then his job entails definitely manager material.
January 2024
Jeff was extremely helpful, he knew what he was doing, thank you Jeff
March 2023
Great place, very polite working young man hope they give him the job he's working for. He's a great guy. Gave me a heads up on a great deal for the Metro PC customer's.
