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“Boyfriend had an issue with his phone after work late yesterday. We went to the store out by 173 and got him a phone we couldn't fully set up. But today, Sherman helped us get it all squared away. He really was patient and explained every step of the way what was going on. Best customer service yet~”
“I walked in and Brenda greeted me. I never felt so comfortable and she was very knowledgeable about what she does she works hard and shes beautiful I want to thank her from the bottom of my heart thank you so much for helping me with my purchase and being patient. Happy Holdays she needs a raise lol”
“Estefania and Brenda are the bomb they gave me the best customer service ever ,better Than Metro pcs ! I got the Best Deal ever !I'm very happy with my new phone :)”
“Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit”
“Mr. Horvath was great throughout. He never really sold me anything.
He just got me the best plan they offered, a new phone with a case and screen protector and a great customer experience. I'm going back for my husband soon to add him to the plan. Thanks Mike!”
“Always a nice surprise when a phone store experience is positive! I went on Saturday, 1/15. I was frustrated with corporate for making me get a new phone, blaming 5g when my former phone was capable, so I came in right when they opened. Gleice was great, helpful calm and kind. Don't judge Cricket stores from your corporate phone experiences--locations like this more than compensate!”
“I want to express my sincere appreciation for the exceptional service my fiancée and I received during our recent visit to your store. Upon entering, we were warmly greeted by Casey, who promptly assisted us in exploring our options for upgrading our phones.
Casey demonstrated remarkable professionalism and patience throughout the entire process. He listened attentively to our preferences and offered insightful recommendations tailored to our needs. His knowledge of the products and plans available was impressive, and he took the time to ensure we understood all our options before making a decision.
It is rare to encounter such high-level customer service, and Casey’s dedication to ensuring our satisfaction has truly made our experience memorable. I would rate his service a perfect ten out of ten, and we left feeling confident about our new phones and plans.
Thank you for having such dedicated staff like Casey on your team. His exemplary customer service reflects positively on your organization and contributes significantly to customer loyalty.”
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“Zeek is the best! He helped me resolve a problem that nobody else could figure out! He took the time and was very patient with trying to figure out what was considered to be a pretty problematic situation. Zeek Handled my situation---- true professional”