Once Upon A Child Rockford is a children's consignment store where customers can buy and sell kids' items. Many shoppers report finding good deals, good quality stuff, and good items, including brand names like Abercrombie for low prices. The store is described as fun for shopping, with some customers stating they never walk out empty handed.
Opinions on pricing are mixed. Some feel items are priced well, while others note that infant clothes could be cheaper, suggesting the same clothes can be found new elsewhere for a similar price. Some sellers feel the payout for their items is low, mentioning they never got more than a certain amount for a lot of fairly new clothes.
Customer service receives frequent praise, with staff described as super friendly, super helpful, and having excellent customer service skills. A few comments mention a slight attitude from some younger staff, but this does not bother all customers. One negative point is the store music, which can be loud and concerning, requiring some parents to distract their children from the lyrics. Overall, the store has many loyal customers who recommend it and plan to return.
Staff was helpful. I was able to clear some things and made a little money. The store was clean and more organized then I last remember. I will be back.
March 2026
First timer and was surprised on the large selections in all areas clothes, toys, accessories. Will continue to shop here.
January 2026
I stopped by for a gift card for my granddaughter. Very clean and well organized.
