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9AM - 5PM
300 E Main St, Rockton
Banks
10AM - 1:30PM 2 - 6PM
3849 Northridge Dr, Rockford
Banks
“Dear Sam,
I wanted to take a moment to express my sincere gratitude for the outstanding service you provided to my family. When my 17-year-old son was opening his first bank account, your patience and assistance made the process smooth and enjoyable for him. We never felt rushed, and your welcoming approach made us feel like we were part of the family.
We truly appreciate all the help and support you offered. Thank you once again for going above and beyond.”
9AM - 5PM
5360 Bridge St, Roscoe
Banks
“I just want to share what a friendly & professional experience I had at First National Bank branch in Rockton, IL. Samantha Korotasz answered all my questions & took care of everything I needed in a timely and professional manner!!”
“We have been members for over 48 years. I started at Barber Colman in 1977 and became a member of the credit union. Over the span of years we have had several personal, car and other types of loans. The staff has ALWAYS been a pleasure to work with and customer service has been amazing. All our banking needs have been met here.”
“I bank mostly at the Inman Branch. I have never had a bad experience with the FNB. Every employee is very knowledgeable, respectful and professional-they call me by name…treat you like family…well done people!”
“I worked with Donna on a personal loan this week. She was friendly, understanding, compassionate and beyond helpful. I could have tapped with her all day if I tried! She was so down to earth and really wanted to go out to bat for me. Would HIGHLY recommend working with her for any of your financial needs, or let alone RVCU. Best credit union in the Midwest:)”
“What an awesome experience it's been since I opened a checking account with this location about a year ago. Every time I've stopped in, I've been warmly welcomed by the exceptional staff. Brielle, in particular, has helped me on several occasions, and her friendly demeanor, bright smile, and ability to recall me by face are truly inspiring. She embodies the ideal qualities that any company would be fortunate to have in an employee, and her outstanding service has made a lasting impression on me.”
9AM - 5PM
345 E Grand Ave, Beloit
Banks
“Very nice & helpful staff, Sabrina was an employee who stayed late and went above and beyond to figure some things out for us before leaving- her positivity & help was really appreciated :)”
“Been a Great place to deal with.Except Maybe one manager never calls back ,But everyone has went way out of their way to help and give advice.Especially Cassie ,She Went beyond my Expectations to help.
Highly recommended”
“Recently switched over to CBI and they have been nothing but great. Very personable, easy to deal with and know you by name within the first few weeks. Would definitely recommend doing business with them!”
“CBI Bank and Trust is hands down one of the best banks I have worked with and their customer service is top notch, with the most friendly staff. Highly recommend if you are looking for a new bank.”
“Thursday October 3rd I took my mother-inlaw into the credit union to review her accounts. Daniel Aguilar was professional and very helpful with our questions. It took longer then anticipated, the team at Advia helped members that were waiting. Thank you for all of your help! In the future if there is a member that will take longer then anticipated maybe the best option is to take them to a room for privacy and comfort. Thank you for taking care of your members.”
9AM - 5:30PM
2200 Cranston Rd, Beloit
Banks
“This is a Great Bank always so helpful I started my account when I was 16 years old now my daughter has a job and this is her Bank now It feels Great to know she's on the right Track Thank you Blackhawk Bank ?”
“Great service. Professional and courteous. Staff have helped me several times with my account and new services and products to earn more interest back on my account. I appreciate it. I highly recommend First Community Credit Union.”
9AM - 5PM
4402 Peak Dr, Loves Park
Banks
“I want to give a huge thanks to Hayden. He's very understanding and a great person to get assistance on anything involving your account. I honestly want to come in and buy this guy lunch or something. He helped me so much and even gave me a call to assist. I really hope he gets the recognition he deserves at this branch. Nwb give this man a raise! Thanks a million brother”
“We always have the best service with Crystal she helps us always will what we need and explains everything to the fullest always greets us with a smile thank you Mike and Lori”
“Car and home loan from green state. Amazing customer service, and amazing rates. They have services that I haven’t seen at any other credit union, and I’ve been a part of a few of them. Absolutely love doing business with them.”
8:30AM - 5PM
4402 Peak Dr, Loves Park
Banks
“Kelsey helped us through buying our first home, and was absolutely amazing for the entire process! As first time homebuyers we had a lot of questions and Kelsey never hesitated to walk us through documents/get us information, often after working hours and with little notice. Highly highly highly recommend ?”
“Check was stolen - washed and cashed putting my finances in turmoil. Sarah Robert's at the Machesney Park branch took control of not only walking us through the situation but setting us up for new accounts and dealing with the fraud department. She coached us through filing with the police department and mostly put our mind to ease. As seniors she made this experience less stressful. She kept us put to date until all was resolved.
Thank you for your patience and putting a personal touch on the banking system.”
9AM - 5:30PM
6855 E Riverside Blvd, Rockford
Banks
“Not one to write many reviews, but I have to with this place. The ladies are just wonderful. Always so kind, helpful, and even personal. Love my bank! Love this location. I’ll drive out the way if I have to just for them. Anything I’ve needed done, they’ve had it for me in a heartbeat. If I had their names, I’d put them in this review. Just know they definitely care, because I feel so welcome here whether I’m in the drive through or go inside.”
9AM - 5PM
4225 N Perryville Rd, Loves Park
Banks
“I can’t say enough good things about Amanda Verde and Laura Seitz at Consumers Credit Union. From the moment I walked in, they went above and beyond to take care of me—not just as a customer, but as a person. They are two of the most respectful, diligent, and genuinely kind human beings I’ve ever had the pleasure of meeting.
Their professionalism is unmatched, and their personalities shine with the kind of warmth and excellence that make you feel confident and supported. It’s rare to come across people who are not only great at what they do, but who also truly care. Amanda and Laura embody everything a financial institution should represent—trust, integrity, and heart.
They are the reason I chose to do my banking with Consumers Credit Union. Thanks to them, it doesn’t feel like just a credit union—it feels like a community. If you’re looking for people who will treat you with respect, work hard on your behalf, and genuinely have your best interest at heart, look no further than Amanda and Laura. They’re the best of the best.”
“They have always been fair, friendly and helpful. The only financial institution to give me a mortgage when my long time local bank turned me down. And they continue to open convenient locations so the drive there is near.”
9AM - 5PM
5250 Bridge St, Roscoe
Banks
“I can’t say enough good things about working with Mary Ann. I reached out to her a little later in the mortgage process, but she immediately jumped into action and made sure everything was handled quickly and efficiently. Her communication was exceptional — she kept me informed every step of the way and made sure I understood exactly what was happening.
Mary Ann went above and beyond to make the entire experience smooth and stress-free. It’s clear she genuinely cares about her clients and takes pride in her work. I highly recommend Mary Ann to anyone looking for a knowledgeable and trustworthy mortgage lender.”
“Great service from Tifany Barry. My account was being charged by a vendor after I withdrew permission. Tiffany closed the account and opened a new one FAST and refunded fees. She always returns calls promptly and has some good savings products with high interest yield. I do recommend PNC bank and this is not my first banking rodeo!”
9AM - 5PM
746 4th St, Beloit
Banks
“A couple weeks ago l had gone into the Cranston location trying to open 3 accounts. I was brushed off a told that they were not staffed to do that I’d have to come back a different day or go online. I went on online and couldn’t figure out how to open youth accounts. Ended up making an appointment at the 4th Street location because I was irritated at the other location. I had made an appointment with Stefanie. She was absolutely wonderful. Made the process of opening the accounts super easy. Was also very personable. Wasn’t just a transaction for her. We talked about anything and everything, but also made quick work of all the things we needed to accomplish. She sent me home with 3 piggy banks for my kiddos and they were thrilled to have those. Stefanie also gave me her direct line for future use so I don’t have to use the awful customer service number that you get no where with. I will be only going to the 4th street location from now on.”
9AM - 5PM
602 Henry Ave, Beloit
Banks
“Big shoutout to Mr. Ronald Anderson for his patience, knowledge and commitment to bank customers. He was a huge part in assisting with the resolution of my issue. (Notary public problem). I’m not even a customer at his location and he went above and beyond!!! GREAT JOB!!! Keep up the good work!!!Thanks again!!!”
Open 24 hours
5629 N 2nd St, Loves Park
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“This is more than a bank. You can find those in supermarkets. This is a very nice comfortable and friendly bank. The folks there are wonderful and professional. They do a great job.”