Palella's Auto Body Inc., established in 1974, is a family-owned business located in Rolling Meadows. With 50 years of experience, they offer a range of services including collision repair, automotive refinish, mechanical frame repair, glass replacement, and all insurance work. They also provide free estimates and accept Visa and Mastercard. Customers appreciate the outstanding service and attention to detail at Palella's. Many reviews highlight the friendly and personable nature of the staff, particularly Mario and his wife, who are known for going above and beyond to ensure customer satisfaction. They handle insurance claims effectively and even address unrelated repairs at no extra cost. The quality of their work, particularly in paint matching and detailing, is consistently praised, with many claiming their vehicles look as good as new after repairs. While some experiences with towing and storage fees have been noted, the overall sentiment is overwhelmingly positive. Palella's Auto Body Inc. is recognized for its commitment to quality repairs and customer care, making it a recommended choice for anyone needing auto body services.
Had a tire issue and he fixed it instantly without charge. Man has a vision and gave great service. My go to guy for future car needs for sure.
September 2025
Pállela was very kind and profesional. We were stranded and had a coolant leak. While asking if he could fix he said yes even though he was busy. Ran to the nearest parts store grabbed a part to fix the leak. Fixed it in seconds. Would recommend this shop!
April 2025
Palatine Police towed my car here after it was destroyed by a delivery truck and the Palella family was incredibly understanding of the grueling insurance process. Thank you!!
