Cell Phone Stores near Roscoe, IL

29 locations found near Roscoe
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“John and Angela are the best! My mom and I went in to upgrade our phones and let’s say, we don’t know much about phones ?. They were very patient with us and answered all of our questions without sounding annoyed or trying to rush us! Great experience and walked out happy!”

4.4 Superb49 Reviews

“Ruben is AMAZING. He went above and beyond to help me after having bad experiences over the phone and at the Beloit store. I will definitely be going back to Ruben anytime I need anything else. Thanks again Ruben for the exceptional customer service. Had it not been for you I would of canceled everything with T-Mobile.”

4.1 Good18 Reviews

“Jeff and Eliana are knowledgeable and friendly. Very helpful to get you in and out of store without questions unanswered. Location is perfect for me. Thank you!!”

4.7 Superb47 Reviews

“Nick was an absolute life saver. He had my phone fixed in 5 minutes. Went to a different place they told me they had to take the phone apart. Come here if you want something done right. Honest and professional. Thanks”

4.6 Superb29 Reviews

“The employees and service are exceptional. Even when they're busy they check in with those waiting. They're very polite, knowledgeable and their team work is impressive. I did not get everyone's names. I only got Jessica's I think it was but I interacted with all of the employees there at least once and they're all very friendly. I was there Saturday 12/31 around 1. Please thank these fantastic employees!!!”

4.2 Good70 Reviews

“Taylor was the young man who helped me at this Verizon office. He was extremely knowledgeable, kind, patient and extremely helpful. My problem was solved due to his knowledge and assistance. He is definitely an asset to Verizon.”

4.2 Good69 Reviews

“I've been to this location numerous times and each time the staff has been nothing but amazing. The young lady who works there is awesome and has been there to solve both the major issues I faced. Thank you team and thank you Cricket!”

4.6 Superb19 Reviews

“With (2) Boost locations being temporary closed in the loves park area I was very disappointed on having to drive across town a big bummer ...but I felt I should take my son's advice to switch back to Boost Mobile !ALINA was my Sales Representative and she is Outstanding Professional !I have never had such Top Professional Service as I received from her !Thank You ALINA !!!”

4.5 Superb20 Reviews

“Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit”

4.2 Good40 Reviews

“Big shout out to Elijah!! Thank you for being so kind and helpful! You went above and beyond in helping me get a new phone for my husband.. GOOD JOB my friend!Dear Management, please give this young man a raise!”

4.3 Superb22 Reviews

“courtney was absolutely amazing!! super knowledgeable about technology and helped me set up my new phone and direct tv service! 10/10 recommend to go to this store for great customer service!”

4.1 Good27 Reviews

“Me and my sister had a last minute issue and went to the store right before close and your associate Molly went above and beyond! She solved our issue with the SIM card and was incredibly friendly and helpful! I’ve never had such an amazing experience with AT&T before, this girl deserves a raise!”

4.2 Good12 Reviews

“Had to get an new phone (mine died) during the COVID situation. I was able to complete the whole process via phone and from my car window. Excellent service and excellent work during this crisis. They even brought out disinfectant wipes to clean everything.”

3.9 Good25 Reviews

“Wow, was it busy at T-Mobile (Cranston Rd, Beloit) on Monday, 2/5! And everyone came in with very specific, complicated needs. Jordan helped us while keeping an eye on other customers. She remained calm while multi-tasking. She was knowledgeable and an amazing problem-solver. Today was the ONLY day we had to accomplish the task of setting up a new phone and she helped us through every challenge. Thanks, Jordan. You are a gem.”

4.1 Good11 Reviews

“Phenomenal job! Went to this location with my boyfriend on Monday 4/17. We went around 6p.The lady on staff at end of the day was by herself. No manager, no coworkers. No exaggeration. She ran the entire store and served everyone in a timely manner. She was knowledgeable about each Moto product and treated each person with kindness and compassion. She was so kind to us and I truly appreciate her customer service. She deserves a bonus, a raise and to be promoted in some form or fashion to store manager or district manager. Ask for her if you go to this location because it was definitely worth it.”

4 Good14 Reviews

“(Translated by Google) This place is the best example of all the boss mobiles the people who work here are very professional in serving customers and deserve 100% attention so that others go to buy or send their shipments to their country they treat you with kindness and They are very respectful in their place of work in the best example at their service that I have known.(Original)Este lugar es el mejor ejemplo de todos los boss mobile las personas que trabajan aquí son muy profesionales en atender a los clientes y se merecen un 100% de atención para que otros vallan a comprar o enviar sus envíos a su país te tratan con amabilidad y son muy respetuosos en su local de trabajo en el mejor ejemplo a su servicio que conocido.”

3.9 Good15 Reviews

“Eric showed his expertise to get me a promotion that I was unable to take care of with the 611 operator. Eric's help took care of the problems. Many thanks to Eric for his efforts and customer service. People like Eric are the reason why I enjoy being a T-Mobile customer.”

3.8 Good22 Reviews

“Worked with Scott this morning to upgrade my phone and plan. He was very knowledgeable and answered all my questions. I would highly recommend using this store and especially Scott for all your Verizon needs”

5 Superb3 Reviews

“Very happy with my experience, came in and asked for help coming from Verizon I was surprised how smooth and easy it was, in fact I had the best phone buying experience ever! T-Mobile has great options right now and was able to get 2 phones out the door with a 3rd line free, now let’s see you do that Verizon and all within an hour!!!”

3.7 Good27 Reviews

“Consultant ROSA L knows her customer’s needs!! She knew I wanted a compatible cell phone with services to use while vacationing internationally. Because of my destination, she offered her expert recommendations for a 5G compatible cell phone. She KNEW her products capabilities and limitations. Her guidance offered me ease and a peace of mind as she helped me decide exactly which phone to use! She offered me a plan I could use and I DID! I was able to call my family and friends WHILE in another country! I cannot express how much value she offered my life AND my vacation! Consult ROSA L SHE WON’T MISLEAD YOU!The ROSA L consultant knows her client's needs! She knew she wanted a service-compatible mobile phone to use while on holiday abroad. Because of my fate, he offered his expert recommendations for a 5G-compatible mobile phone. She KNEW the capabilities and limitations of her products. His guidance offered me ease and peace of mind as he helped me decide exactly which phone to use! She offered me a plan I could use and I DID IT! I was able to call my family and friends while I was in another country! I can't express how much value it offered to my life AND my vacation! Consult ROSA L, SHE WILL NOT CHEAT YOU!”

3.6 Good12 Reviews

“I came in right before closing and in need of a phone quickly. I was cordially greeted by a young man behind the counter who beautifully took care of my need even past closing. I told him when I left that I was very happy because of the marvelous way he took care of me. Sometimes people are impatient with senior citizens but this young man listened and served me with great grace.”

3 Average4 Reviews

“My husband and I went today and Stephen helped us. . Everyone was nice. They were all wearing masks and very respectful about social distance. . They also helped us update nicely”

3.3 Good40 Reviews

“Super awesome place I been a customer for over 20 years, I searched for it, cause I didn’t want to drive across town, I pre ordered a new phone guess which one it was??, ok u win I’ll tell u, I phone 15 pro max, ok thas enough, but ther service is amazing, better then everybody else if u ask me♿️♿️, also super friendly service??”

3 Average6 Reviews

“Cannot believe I am writing a favorable Verizon Store review. But I am. Hate shopping at iPhone stores with a passion. Will not go into the long list of what I find objectionable; it's long and I would rant. Prepared for this visit online. Requested an apptmt. Described the issue. Gave as much info as I could. Showed up early for apptmt to check in. Only one person ahead of me. Minimal wait time. Hardly any bother. Friendly staff inquired about issue, checked things out, described the two options and what they would entail. Decided to try a local repair option -- Ubreak-Ifix -- with whom Verizon apparently has an arrangement. Only two blocks away. They had an apptmt right then. Service covered under warranty. Ok. Whole situation did not involve high pressure sales tactics, excessive wait time, crowds, tons of technology I don't care about. Simple, fast, effective. Went to the recommended repair shop. They fixed the iPhone immediately. Could take it right home. Good as the day I purchased it! Unfathomable. A pleasurable Verizon Store experience with an efficient and effective outcome. All respect, Verizon. Well done.”

2.8 Average6 Reviews

“Recently transferred for work 3 months ago from California and had the Amazing honor of meeting and talking to sweet kind caring Jayline in Customer Service on January 27 2021 at 6:47 P.M. She is One in a Million and I wish all stores had a Jayline because her personality is Above and Beyond. I just met her and she was like talking to a friend I've known since childhood. In all honestly I haven't been treated the best since moving to the Rockford area but Jayline took all of that stress away by just being her Sweet Awesome Fantastic self. Kindness goes far and more employees need to learn a thing or two about that from her. Thank you Jayline for the Superb Treatment! You Absolutely Rock! Your parents broke the mold when they had you! Stay Fabulous. I sure hope you get to read this :)”

2.9 Average14 Reviews

“Lavorie went above and beyond in customer service and was very much appreciated. She even stayed beyond closing to make sure we were set (thank you) with everything. I cannot say enough great things as she is perfect for her position.”

2.9 Average18 Reviews

“It's always busy when I go there, have to park further out; but has what I'm shopping for & it's convenient. They moved the long line efficiently during COVID & had distance markers. None of stores do that now which I think should be necessary. I recently tested positive the first time in 3 years!”

2.6 Average14 Reviews