The Columbia Factory Store in Rosemont, Illinois, located at Fashion Outlets of Chicago, offers a wide range of outdoor gear for all seasons. Customers can find innovative outerwear, sportswear, footwear, and accessories designed to keep them warm, dry, and protected during outdoor activities. The store features winter coats, fleece jackets, beanies, and insulated snow pants, ideal for activities like ice skating, skiing, or cheering on the Chicago Bears in cold weather. Shoppers appreciate the large selection of styles and sizes, along with great deals and well-organized displays. Many mention friendly and helpful staff who make shopping easy and enjoyable. The store also provides good customer service, including smooth return processes. However, some customers have experienced issues with exchanges, especially for unworn shoes purchased elsewhere. Overall, the store offers something for everyone, with a focus on quality and affordability, making it a popular destination for outdoor enthusiasts.
Had exactly what I was looking for and had a good sale.
February 2026
I am giving it 5 stars because of Theresa! I went on Sunday, 2/1/2026, and she was so friendly and patient with me. She truly went above and beyond. I love Columbia products overall, but that customer service was phenomenal. Thank you! Xoxo
January 2026
Nice factory outlet store in fashion outlet of Chicago mall. Prices were reasonable, given it is Columbia brand.
