“I visited the store this afternoon searching for diamond earrings as well as a gold necklace and a charm. Based on my positive experiences here in the past, I was confident that I would find exactly what I needed. Choosing a charm was easy because I love initial jewelry, and the diamond-cut “L” initial I selected truly stood out from the rest. I accepted excellent recommendations for my 3-year-old’s earrings and necklace. The store was running a sale, so I purchased everything I wanted and added insurance on each piece. I sincerely appreciated the extra care in helping me take off the old earrings and put on my son's new screw-back earrings. The entire shopping experience was efficient, pleasant, and less than 30 minutes from start to finish.”
“I had an awesome experience with Latori at Store ID -161 in Rosemont IL. Not only was she professional, she made solid recommendations. She want to ensure the decision I made for a time piece was going to memorable and an item I would not regret in the future. She is an All-Star”
10AM - 8PM
5220 Fashion Outlets Way, Rosemont
Jewelry Stores
“I was looking for a certain retired bracelet about a month ago and contacted the Store Manager, Jeannie, via the phone and she was of great assistance to me in keeping me informed as to when the bracelet would arrive at her location. This was a good month before it would be there. She promised to notify me as soon as it came in the store and followed up when it did arrive. Jeannie was wonderful in handling the entire transaction and taking the order over the phone as well as promptly shipping it out to me in a very well packaged manner. I can't say enough on how she provided excellent customer service and efficiency! She made this a very simple and smooth transaction for me.”
“I don’t think I got her name. The woman who helped me was amazing and had great knowledge. I walked in to replace earrings that kept coming loose and I kept losing. This was my third pair within one year. She told me the small hoops I was wearing can break easily and explain how once I feel them becoming loose they will fix/replace them for free with the warranty. Not only did she help me with getting the earrings but helped me get the last tennis bracelet in my size and placed an online order for me for a different bracelet and gave me a discount.”
“I loved working with Alison Mule and Danuta they made our day with helping us with our happily ever after wedding we are planning the rings are gorgeous they took their time and made it all worth every minute”