“Took my 1.5yr old to get her ears pierced and the sales clerk was amazing! She answered all my questions and was very patient with my daughter. It was a great price and experience. Definitely recommend them.”
“I had an awesome experience with Latori at Store ID -161 in Rosemont IL. Not only was she professional, she made solid recommendations. She want to ensure the decision I made for a time piece was going to memorable and an item I would not regret in the future. She is an All-Star”
“I was looking for a certain retired bracelet about a month ago and contacted the Store Manager, Jeannie, via the phone and she was of great assistance to me in keeping me informed as to when the bracelet would arrive at her location. This was a good month before it would be there. She promised to notify me as soon as it came in the store and followed up when it did arrive. Jeannie was wonderful in handling the entire transaction and taking the order over the phone as well as promptly shipping it out to me in a very well packaged manner. I can't say enough on how she provided excellent customer service and efficiency! She made this a very simple and smooth transaction for me.”
“Amazing customer service. I had spoken to Kasha over the phone and she was very accommodating and understanding. In person, I was helped by Taylor, who was very sweet, fun, and understanding. She helped me choose the right bracelet as well as explaining and elaborating on any questions I had. Both of these associates made my exchange so much smoother and it was a pleasure to go into their store. Wonderful service!”
“A recent accident damaged my wedding band and engagement ring. We bought them at another Helzberg location over 18 years ago. I came here to have my rings repaired and had a fantastic experience. Everyone I interacted with was very helpful. They made the repair process as fast, easy and affordable as possible. My rings look brand new. Even though my rings were purchased almost 20 years ago, they still took great care of me, which says a lot!”