Shipping Centers in Rosemont, IL

“A Truly Exceptional FedEx Experience

Kathy at Rosemont location saved the day! I had a very short window of time to get a very important funeral booklet printed, and what could have been an incredibly stressful experience turned into something so much better because of the wonderful employee who helped me.

When the first sample was printed, the pages were completely out of order and the booklet needed to be reformatted. It was a complicated task, and I honestly wasn’t sure we would be able to get it right in time. Kathy went above and beyond to guide me through the reformatting process. She was incredibly patient, reassuring, and kind throughout the entire experience.

Most importantly, she put my mind at ease during a very emotional and stressful time. She never made me feel rushed or frustrated, and she genuinely cared about helping me get it right.

The finished funeral booklet was absolutely beautiful, and I am so grateful for the time, care, and expertise she gave me. She provided truly exceptional customer service, and FedEx is very fortunate to have someone like her on their team.

Kathy at Rosemont FedEx gets FIVE stars without hesitation! Thank you so much for making a difficult day a little easier. ❤”

“Talked to Steve on the phone and he was able to sort out my issue fast and saved me money and time on shipping a package back to me with zero hassle. Steve was friendly and efficient and immediately took something pretty complicated and breezed right through all the issues.”