The Westin O'Hare is a hotel known for its excellent service and convenient location near the airport. Guests have praised the friendly and professional staff, noting individuals like Aja and Ms. Asia for their exceptional hospitality. Many appreciated the comfortable rooms, cozy bedding, and delicious food options available at The Benchmark Gastro Pub. However, some guests mentioned issues with cleanliness, including stained towels and a smelly rug, suggesting that housekeeping could improve. The hotel also offers a great gym, although there is no swimming pool on the premises. While the parking fee is a downside, with rates around $40 per night, the overall experience has been positive, highlighting the staff's dedication to customer satisfaction, including assistance with lost packages. Overall, The Westin O'Hare provides a pleasant stay with a mix of strengths and areas for improvement.
Everything was great. However, one of my biggest pet peeves is standing in water that's backing up in the shower. The water in the sink also was backed up. The bathroom sink had backed up dirt in the sink.
August 2026
Everything very well designed and maintained. Clean and comfortable room. Very professional front desk service and shuttle service. Nice restaurant with great food too!
December 2025
Exactly what you need for an airport hotel - Comfy bed and shuttle service
