Firestone Complete Auto Care in Round Lake Beach, IL, has built a strong reputation for reliable, friendly, and professional auto care. Customers appreciate the knowledgeable staff, including Rob, Rubin, and Brad, who are known for their courteous service and willingness to go above and beyond. The team efficiently handles a wide range of services, from tire sales and alignments to oil changes and engine repairs, often completing work quickly and as promised. Many reviews highlight the staff’s ability to inform customers about coupons and special offers without prompting, making the experience even more satisfying. The store’s staff has been praised for accommodating same-day appointments and delivering timely service, even in busy times. Customers also value the team’s honesty and helpfulness, especially when dealing with unexpected issues like tire replacements after accidents. The store’s long-standing service since 1926 demonstrates its commitment to helping neighbors with affordable and dependable vehicle maintenance. Overall, Firestone Complete Auto Care in Round Lake Beach is recognized for its friendly atmosphere, expert knowledge, and dedication to customer satisfaction, making it a trusted choice for auto care needs.
Knowledgeable staff I'm a professional, clean, prompt and were really understanding. So much better than going to a dealership
July 2024
Rob was very professional, knowledgeable and personable. I liked that he immediately informed me of coupons without me having to dig for them or ask about them.
June 2024
Rubin and Brad are our go to for all tire and alignment needs. They have worked with our business at this location since they opened and do not let us down.
