Pep Boys Auto Service & Tire Center on 818 E Rollins Rd is a trusted destination for car, truck, and SUV needs. With over 100 years of experience, their expert mechanics and ASC-certified technicians provide a wide range of same-day services, including auto repair, oil changes, tire services, brake repair, battery replacement, inspections, towing, roadside assistance, and servicing of hybrid and electric vehicles. Customers consistently praise the friendly and helpful staff, noting their willingness to go above and beyond to ensure customer satisfaction. Despite occasional staffing challenges, such as longer wait times or staff calling out sick, the team often steps in to complete work efficiently. Customers appreciate the quality of service, with some mentioning that issues others struggled with were fixed successfully. The staff is known for their excellent customer service, making clients feel valued and understood. Overall, Pep Boys offers reliable, professional service with a friendly team dedicated to keeping vehicles in top shape and helping customers get back on the road quickly.
Picked up some new trailer tires and needed them mounted. I was in and out in 30 minutes and called 15 minutes before I arrived. Manager was great and the employee who mounted the tires asked the right questions to make sure everything was ok.
July 2024
I was greeted with happy energy. My first time visiting the Round Lake Pep boys and I must say 10 out of 10! So friendly, thorough and knowledgeable about vehicles. I thank you for your honesty and taking care of my vehicle. I will definitely be going back.
July 2024
Staff was friendly and accommodating. Car was fixed in a timely fashion and thoroughly sanitized.
