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10AM - 1:30PM 2 - 6PM
2680 N Illinois 83, Round Lake Beach
Banks
“I must say out of all the banks that I’ve been to as a business owner Wilma is by far one of the nicest persons I’ve ever met I walked in and opened up a personal checking account. Took all of 10 to 15 minutes. Very responsive, quick e and excellent customer service thank you again Wilma. I really appreciate you your service”
“The customer relations people at the bank in Spring Grove were pleasant, patient and very helpful straightening out my debt card issues. SBOTL is a big bank with small town service.”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“My relationship banker, Kellie Haluzak Was extremely helpful and answered every question I had. She helped me to improve my options at the bank and she is an asset to the bank. She is warm, caring and friendly.”
“Wow - very impressed with their customer service at this location! The bank teller was very helpful, warm and attentive. This location and Gurnee are always wonderful. Steer clear from the branch in Libertyville! A complete nightmare there!!On a brighter note, this location deserves 5 stars and more. The bank teller went above and beyond leaving very pleased with my banking experience.”
9AM - 5:30PM
3196 IL-60, Mundelein
Banks
“Connie you are amazing! Even though this bank was bought out and changed names it is because of the employees that have not changed why I continue to use this bank.”
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
“I have had exceptional service from First American for years. They know me and are so proactive in the support they provide. Recently I changed the legal structure for my business and didn't think about the need to change my business bank account. They called me and it was so easy to take the new documentation to them and they quickly changed the bank records. I am very grateful to have a real community bank that I can depend on for business and personal financial needs.”
9AM - 5PM
195 IL-120, Volo
Banks
“Wife and i started using CCU during the pandemic and have had no issues, always wonderful service with knowledgable associates. Ricky Bueno was awesome in helping my wife and i with a secured credit card application. Awesome service and outstanding employees.”
“I can’t thank State Bank and especially Laura and the Round Lake branch for helping me with a fraud case! She was so patient and kind as she helped work through working with my accounts. She represents the service one would want from their personal bank!”
“I was the first customer in the opening! And I can’t feel more joy, everyone was so welcoming and nice to me! I will always choose the people here. Specifically Paola and Alexa. Thank youuu!!”
2 - 6PM 10AM - 1:30PM
6590 Grand Ave, Gurnee
Banks
“Jaylen from Gurnee branch and his staffs always greets me whenever I do any transaction there customer service are well beyond my needs . I also love their customer services. Keep pushing guys ???”
“Been banking with First American Bank since 2016. No issues. I’ve had this bank go after a place of business who cheated me and kept my money in 2021. It went well and First American Bank got my money back from them.I call with questions and have never gotten anyone rude or unwilling to help answer my questions.They will refund one overdraft fee if you’re nice and have good cause. I think you’re only allowed one freebie though.”
“My Debit Card had been hacked by a very bad person (vbp) and the SBOTL Fraud Security Group put a Hold on my account. So I stopped by the Center Street Office on my way to the Vet with my Puppy, and Allison, one of the Many Wonderful Women who works there, took care of Everything, and on the way back from the Vet, I picked up my new Card and EVERYTHING on my Account was Safe, Secure and, as Usual with SBOTL, taken care of Extremely Professionally!”
9AM - 5PM
685 IL-83, Mundelein
Banks
“This BMO branch delivers flawless service every time I visit. Kevin processed my request effortlessly.
The lobby has plenty of room with a welcoming interior.
Highly recommend!”
9AM - 5PM
574 W Il Rte 173, Antioch
Banks
“Awesome BankNever a long wait or long linesThe girls are fantastic thereThere's one in particular that is so coolI can't give her five stars I can only give her five??????♂️??”
“I've been a First American customer for over 30 years, and I continue to be amazed by their excellent customer service. I need to give a special shout out to Kathy Murray who works at the Round Lake Beach branch. She went above and beyond to help me right before the 4th of July holiday. Her efforts for me were a fine example of what customer service is all about.Thanks again, Kathy.”
9AM - 5PM
6409 Grand Ave B2, Gurnee
Banks
“I love coming to this branch! Even though I live 1 hour away I still go out of my way to come here ?? Everyone there is so welcoming and so nice, such an amazing atmosphere ?”
“We have been banking with Wintrust for the last couple of years. We have been extremely happy with the service we receive from them. We have been working with Corinna Burgess. Corinna is extremely professional, highly efficient and a pleasure to work with. We hope to continue our relationship with Wintrust for many, many years to come.”
“There was a point when I wouldn't have written a great review, but things have VASTLY improved at Community Trust Credit Union, particularly at the Grayslake branch. So friendly! So knowledgeable! So willing to go the extra mile. It is going back to the friendly, local credit union I remember when I joined a decade ago. That makes me so happy!”
“We have always had a very positive customer experience here. Jessica, Gloria, Tanner and Cecilia have always been super helpful. On the business side, a shout out to Steve Bonnes - he not only understands small business - he cares and takes time for his customers.”
9AM - 5PM
202 Center St, Grayslake
Banks
“Very friendly staff that sees me as valuable more than the money they handle. That said, the bank is highly effective in dealing with your money via online, in-person and drive-thru.”
“I use this branch regularly and the branch manager, Renata, is the best! She is very personable, professional, and knowledgable! She has guided me in the right direction to make my money work for me and she has not been pushy at all. Her advice is very much appreciated!”
“I recently closed on my second purchase, (both with Ron) Ron Jackson is BY FAR the loan officer to work with! Ron was very attentive, informative, compassionate and dedicated to us throughout the entire process.Our contract was written to close by a certain date “or sooner” Ron’s hard work and dedication put us in a position to close almost 2 weeks early.Ron was ALWAYS available to take my calls and answer my questions, this is true dedication. I’ve previously done a home loan and contacting your loan officer once you make application is nearly impossible, always sent to voicemail or the loan processor. Not with Ron, he actually takes the time to thoroughly explain everything.Thank you Ron for your hard work and dedication! I highly recommend Ron at North Shore .”
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“Hi BMO Bank, I appreciate all the hard work your tellers preform. They always(Love My Berta:}) Take my deposit, make change for my petty cash bag and SMILE. Plus listen to my dumb jokes! I love coming to this branch. If I'm down, I ALWAYS leave smiling or better than when I walked in!At Lake County Storage, we appreciate your dedication to service, for our customers needs as well!!!Your friend,Marie Manager LCS”