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“The employees at Huntington bank are really good. When i go there, I had no problems with them. The banker tellers are very good at what they do, and how they help there customers. People should know how to be patient and respectful them. That's what I have to say. But if there was more stars to give i would give a 20/20 stars cause they do try and help.”
10AM - 1:30PM 2 - 7PM
2680 N Illinois 83, Round Lake Beach
Banks
“I must say out of all the banks that I’ve been to as a business owner Wilma is by far one of the nicest persons I’ve ever met I walked in and opened up a personal checking account. Took all of 10 to 15 minutes. Very responsive, quick e and excellent customer service thank you again Wilma. I really appreciate you your service”
“Good afternoon. I wanted to relay just how wonderful all the employees are and have been since I opened up my Wintrust account several years ago. Jordan has been one of my tellers inside for several years and he is always so pleasant and remembers me, and what I like. Vic, she's been here, I think less than a year, and she is always so warm and welcoming, and she remembers me too, as Jordan trained her very well! Purva, has assisted me a few times, when needed and she is always welcoming every customer in with a hello, how are you today, when we walk into the bank and is a delight to get assistance with! Jhovanna, is there a lot and she is so terrific at everything and she does everything to, from being a banker to helping to be a teller when they get busy! Finally, the wonderful VP of the branch, Angela, she has been here to, since I opened my account and Angela has always been so very dedicated to her customers and a great leader for the banks staff. She sure deserved the promotion to VP. Thank you all and I hope my message will be shared as employee recognition is vital in employee's knowing and feeling appreciated!
Best, Keith Nathan.
Written, September 23, 2025.”
“Great service excellent staff. Very professional. But the phone system is less than desirable. Good not reach a person for 2 days. Someone needs to revise this system to make it more user friendly.”
“THANK YOU Tricia! Tricia took her time to help me with some banking transfer and offered some great advice. Customer service is her priority & it shows! Thanks again”
“Came into the Mundelein branch with a stack of Savings Bonds. Met Luis E. and he handled all of them promptly with a smile and a thank you! Appreciate the great service-”
“Friendly and helpful employees make my banking experiences pleasant and easy. I have had accounts here since they first opened in another location and then built this building. I highly recommend them for all your banking services, mortgage, HELOC, new and pre-owned car loans.”
“Barb and Emma were fantastic. The customer service that they gave to my Clint’s and me during my real estate closing was above our expectations.
Thank you for hiring such great employees.
I will definitely recommend this branch when possible.”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
9AM - 6PM
6411 Grand Ave, Gurnee
Banks
“Angy Cevallos is the best! I’m grateful for her great help. She is an excellent person. She is truly helpful—if you need assistance at BCU Gurnee, she is the best.”
“FAM is the best!!
They are always looking out for your best interest and making sure there is no fraudulent activity on your account. For that reason, I will always bank with FAB.”
9AM - 5PM
800 IL-83, Mundelein
Banks
“My Financial Specialist was Mike Hegreberg. I refinanced my Auto Loan and he got me a better interest rate and shorter months on the loan so I can pay off my car sooner which is the way to go! He's very personable and we got the transaction done quickly. Go to Mike if you are looking to save money!”
9AM - 6PM
195 IL-120, Volo
Banks
“I’ve worked with Diego at the Lakemoor Consumers Credit Union a few times, and he’s been consistently helpful each visit. He explains things clearly, keeps the process simple, and makes sure everything is handled smoothly. On top of that, he’s always friendly and easy to talk to, which makes the experience even better. It’s nice to have someone who’s both knowledgeable and approachable, definitely appreciate the great service.”
“I've been with the Round Lake Beach branch for years. All the girls Laura, Nancy, Ruby plus the others welcome me by name every time I walk through the door. They've watch me younger 4 grandchildren grow up with their Young Savers accounts. Any problem they fix it right away. Charlie is friendly also. I recommend this bank to everyone.”
“Connie you are amazing! Even though this bank was bought out and changed names it is because of the employees that have not changed why I continue to use this bank.”
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
“Been banking with First American Bank since 2016. No issues. I’ve had this bank go after a place of business who cheated me and kept my money in 2021. It went well and First American Bank got my money back from them.I call with questions and have never gotten anyone rude or unwilling to help answer my questions.They will refund one overdraft fee if you’re nice and have good cause. I think you’re only allowed one freebie though.”
“Maria is amazing! Every time I go into the bank and see that she’s the one helping me, I know everything’s going to go smoothly. She’s super friendly, easy to talk to, and really knows her stuff.
She always helps and makes it all feel simple and stress-free. I never felt rushed or confused — she explains everything clearly and is super patient with all my questions.
It’s rare to come across someone who actually makes a trip to the bank a pleasant experience, but Maria does just that. You can tell she genuinely cares about helping people. Can’t say enough good things!”
“I've been working with State Bank of The Lakes for many years. The Lindenhurst location has been very helpful with my banking needs. The staff is very friendly, approachable and knowledgeable. My wife and I have our business accounts here as well. We really like the hometown feel and opportunity to participate in their business
Spotlight each year. From the branch manager level and down, everyone is truly fantastic. Go see them for any banking needs.”
9AM - 5PM
389 IL-173, Antioch
Banks
“I had an amazing experience opening my account with Kyle. He was friendly, professional, and made the process quick and easy. Highly recommend if you are looking to open an account book with Kyle!”
“Old-timey feel. Tellers and personal bankers are all friendly and knowledgeable. So nice to be greeted by name. Allison, Isabel, Michael and Bill are knowledgeable and great at anticipating customers' needs. One can only hope that corporate stays away and doesn't ruin this place as other corporations have ruined otherwise consumer friendly businesses.”
9AM - 5PM
515 E Townline Rd, Vernon Hills
Banks
“Abhishek, the senior banker was outstanding. Courteous and professional, he should be working with Vvip customers and vice presidents of big companies given the level of service he provides.”
“I was the first customer in the opening! And I can’t feel more joy, everyone was so welcoming and nice to me! I will always choose the people here. Specifically Paola and Alexa. Thank youuu!!”
10AM - 1:30PM 2 - 6PM
6590 Grand Ave, Gurnee
Banks
“Jaylen from Gurnee branch and his staffs always greets me whenever I do any transaction there customer service are well beyond my needs . I also love their customer services. Keep pushing guys ???”
9AM - 5PM
685 IL-83, Mundelein
Banks
“This BMO branch delivers flawless service every time I visit. Kevin processed my request effortlessly.
The lobby has plenty of room with a welcoming interior.
Highly recommend!”
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“Great Customer Service! Reminds me of the Good Days Banking. They look at the whole picture to make any decision on loans etc. Rate and closing cost are hands down the Best out there! Thank You Round Lake and Vernon Hill just a Great group of people!”