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“The amazing employee who took care of me today is named Kiki (apologies if spelled wrong!) She did an amazing job! It was my first time setting up a P.O. Box and so naturally, I had a lot of questions so it took quite a while before it everything finally got set up. Kiki was very helpful and I couldn’t thank her enough for being very patient with me, considering I was asking a lot of questions haha. Anyway, thank you Kiki for being such a helpful person, I really appreciate it :)”
“amanda was very helpful with my passport renewal process. very patient and explained everything to me and made this such a pleasant visit! i appreciate her and all the help.”
“Great Post Office I’ve ever been to. Most offices have rude workers, but Debra is the sweetest, down-to-Earth lady ever. And this company should offer her a top employee bonus for being crazy kind, even under pressure and distasteful customers. She decorates, offers candies, does extra cleanings, and gives the Post Office the proper name that would expect of a worldwide community-necessary store.”
“I want to recognize Christy, a postal clerk who went above and beyond while helping me send out some important legal paperwork. From the moment I walked in, she greeted customers with a warm smile and a positive attitude—something you don’t often see in government offices where interactions can sometimes feel rushed or unfriendly.
Christy took the time to make sure all of my documents were filled out correctly and that everything was handled with care. She was patient with me and my baby , professional, and truly went the extra mile to give me peace of mind with such an important mailing.
Employees like Christy deserve to be recognized for their dedication and kindness. She turned what could have been a stressful errand into a smooth, reassuring experience. Thank you, Christy!”
8:30 am - 3:00 pm
18525 Torrence Ave, Lansing
Post Offices
“Service is very quick and employees are pretty knowledgeable of services offered. Every time I come to this location, even when there is a line I'm always in and out. Among many this is by far the best post office that I've visited yet.”
8:30AM - 12:30PM
2225 Great Lakes Dr, Dyer
Post Offices
“Don’t listen to the negative reviews, because if any of the ladies were “rude” to those customers, they absolutely did something to deserve it. These ladies are so kind and helpful.
I ship a lot of packages for my small business, and I’ve used a lot of USPS locations. This one is the kindest and most reliable by far! My packages are always scanned in same-day, and I haven’t had a single one lost since I started coming to this location.
To those of you complaining about the wait time, this location is very busy, and they only have two registers. If you have packages with prepaid labels, just leave them on the counter and the ladies will scan them in. You don’t have to wait. You can also do most things online to avoid having to wait in person. :)”
“My business depends on a post office that works as one should, and this is the best post office I have experienced. They don't have a self-help kiosk or a big bin for packages, but they quickly scan in prepaid packages that you place on the counter. More importantly, they have some of the best customer service in Lansing. Bob is always helpful and Roscoe is a day-brightener!”
“Had a passport appointment today for my son, Ashea helped us and she was amazing! Super friendly and explained the next steps for my son's passport. It was super quick and easier than I thought it would be. Thanks Ashea, keep up the great work!?”
“I went to this post office and was greeted at the door by a man in a Batman costume. He was nice and gave me a half eaten sandwich. Delicious mustardy. I even found free gum on the underside of the counter! How Nice! I even found 13 cents and a Tootsie Role on the floor! Amazing!!!”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“I’ve been to this post office a few times and always have good service, however today I receive EXCELLENT service. Markeisha went above and beyond to help me get my wedding invitations out. She went one by one to add additional postage that I was missing due to the contents of the envelope. She took her time and was so nice”
“Henry was absolutely amazing! He was professional, knowledgeable, and incredibly helpful throughout the entire process. He took the time to answer all of our questions, provided clear guidance, and made sure everything was handled smoothly. Excellent customer service, great communication, and a genuinely positive attitude. Employees like Henry make a huge difference. Thank you for all your help and outstanding support!”
“I want to give a Huge thank you to Jason for going out of his way to find my Dad’s lost card. So appreciated!!! Also thank you to the person that delivered it.?”
“Our postal carrier, Sonja, deserves the very highest marks possible. She is excellent at delivering our mail and has a customer service attitude and focus that is noteworthy. We are impressed by her willingness to go out of her way and to pay attention to details. The only other carrier to even come close is Lola. Both of these ladies exemplify character and impeccable concern for the needs of their customers. It’s not their words but their actions that make them outstanding. Sonja has reignited our faith in the postal delivery system.”
8:30AM - 12PM
515 Cass St, Crete
Post Offices
“We are so fortunate to have this Post Office staff in our community! Our carrier Sue is phenomenal. I think our dogs like her more than us. The deliveries are on time, and we often get a call to make sure a delivery that is time sensitive was made from the local Postmaster. If I could rate them higher than Google's five stars, I would.”
“The ladies at the front desk are always so friendly and they always have what I need to ship items. This is by far one of the best post offices I've been to.”
“I gave a UPS package to USPS. I realized 3 days later the situation, so I went to go check the post office. Although the package was not there, the front desk lady assured me that it was being rerouted to the right destination. Not saying that these other comments aren't valid in their concerns, because they have good points. However, I would like to point out that USPS has a policy that they can destroy mail that's not theirs. This post office didn't do that, thankfully. To anyone selling on Ebay/Mecari and made this same mistake recently, don't worry too much about it. Everything should get sorted out by itself, but you should still check and ask the post office.”
9:30AM - 2:30PM
15441 Center Ave, Harvey
Post Offices
“I had a situation and Donta sent me off. I went to another post office and they told me to go back to Harvey. Raven was a gem and I appreciate her going to the extra effort. I had to come back and edit this review. Because I received a follow up call from the post office and they made sure that I issue was resolved. If I remember the rep. who me was named Darryl. He was professional.”
8:30AM - 12:30PM
5530 Sohl Ave, Hammond
Post Offices
“i went in to apply for a passport and the woman at the counter was extremely pleasant. she went above and beyond. when there was a discrepancy with my paperwork, she called and double checked that everything would be okay. i didn't get her name, but she made my day. i appreciate the help.”
“they do the best they can. i used to work in the post office in Germany in the Army. and unless youve ever had that job you couldnt know how hard it gets. when you have people who expect you to mail things with the wrong info, etc, and then get mad if something theyre expecting in the mail gets delivered later than they think. it all takes TIME PATIENCE AND ACCURACY in order for a item to be mailed to someone, if this country would realize that ,mayb there would be less anger and more understanding.,”
“Doing the best you can do being short staffed. I am really glad that I was able to get things dropped off. Thanks for not walking on my grass too. I had to write a letter to the postmaster and it went into effect.”
8:30AM - 12:30PM
7142 Calumet Ave, Hammond
Post Offices
“I really wish I would have gotten her name but it was the morning of October 20th. The woman working there was so nice. It was my first time sending out a package and she was patient and explained everything to me. Such a pleasant experience. Thank you!?”
“The office looks like it's been there since 1910, but the service is as up-to-date and efficient as possible, always a pleasure of visiting here to get things done”
8:30AM - 1:30PM
701 Holbrook Rd, Glenwood
Post Offices
“A shout out to Frank at this facility for being very pleasant, informative and helpful! No, they don't have anyone to answer the phone. Carriers are working 12+ hour days. It's going to be 95 degrees and sunny today and 20 employees out of 39 called off. Thank you to those who show up and do their best!”
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“The best post office in the area to use for business mail. I drive from multiple towns over just use their services and keep a PO Box so I can ensure reliable mail service for my business. The staff here are helpful, respectful, good people.”