AutoZone Auto Parts in Schaumburg, IL, on South Roselle Road, is a leading retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store for its excellent customer service and knowledgeable staff. One reviewer appreciated the help in checking a battery and trying to get a replacement under warranty; Tony spent an hour troubleshooting and successfully installed a new battery, showing professionalism and determination. Another customer praised Anthony for helping select the correct wiper blades and assisting with their installation outside the store, highlighting his helpful and friendly attitude. Ulysses was commended for assisting with a battery purchase and troubleshooting installation issues when the customer lacked the tools or time. Kenny received positive feedback for being very professional, kind, and going the extra mile to answer questions and provide detailed knowledge. Overall, customers feel this location provides great service, with staff who are helpful, friendly, and willing to go above and beyond to assist with various car needs.
Brought my car in after the check engine light popped on. Eric hooked it up the diagnostic and found that the battery was bad. Still had a warranty on the battery and he even swapped out for me. Thanks for your help Eric!
October 2024
Nice clean, well displayed Auto Parts Store. Would simply shop here again when something is needed.
August 2024
great experience here at this location. Bought a battery and didnt have the tools or the time to install it myself, so Ulysses helped me out with the whole process. Even took the time to troubleshoot some of the issues and finding a way to ensure he installed it. Definitely went above and beyond.