FedEx Ship Center in Schaumburg, IL offers a range of services including packing supplies, boxes, and FedEx shipping options. Customers can have shipments held for pickup or schedule deliveries through FedEx Delivery Manager. The location provides cost-effective expedited, standard, and economy shipping, with FedEx Ground reaching more locations faster than UPS Ground. The center has extended business hours, making it convenient for customers who need to ship later in the day. However, it does not offer printing services, which can be inconvenient for some. The staff's friendliness varies; some customers mention that the associates are friendly and greet customers well, with one employee making an effort to remember regulars. Others note that service can be slow during busy mornings due to limited staff, and some found the associates to be rude or unhelpful, especially when asked for assistance with packing. Despite this, many customers appreciate the helpfulness of specific employees, especially in urgent situations, such as last-minute pickups or delivery issues. Overall, the center is a reliable place for shipping needs, but the customer experience can depend on staff attitude and time of visit.
Limited services, the night staff seemed zero motivation to work.
March 2025
The person behind the counter was polite and courteous. My package was accepted, quickly processed, and then I was given my receipt.
June 2024
People are always friendly here. Service can slow in the morning as they only have one person at the counter through the rush. Randall is great and makes an effort to great regulars by name.
