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“I had such a great experience at Value City Furniture! The staff was helpful, patient, and made sure I found exactly what I was looking for. My furniture was delivered on time and looks even better in person. Highly recommend!”
“Sheryl was an exceptional representative of Lazy Boy ~ she generously gave us a lot of time and suggestions to help us find just the right sectional . We are so appreciative of Sheryl’s professional customer service”
“We had such a wonderful experience with this store. Tom was incredibly kind and genuinely helpful as we worked to find a lift chair for my dad, who is currently facing terminal cancer. We were visiting from Montana and on a tight timeline, and they went above and beyond to expedite delivery for us. The assembly was excellent, efficient, and handled with real care. We are so grateful for the compassion and support we received during a really difficult time. Highly recommend.”
“The friendly staff provided me with information on where I could find specific parts for a lamp. While I was there, I saw that there were enough staff to assist all customers, and the store was very beautifully decorated with high-end finishes and lighting concepts.”
“My bed didn't change after 5 years of use even though I have 2 cats ! I'm ready to share my experience since I'm waiting for new delivery to have more in addition to the bedroom set. I attached below photos of new stylish black chair with loveseat that's gonna go to the office once i fully prepare the room. That looks modern and fantastic! Also I'm waiting for that cozy ans soft sectional with those unique looking and easy cleaning consoles! I gonna get it in orange instead of blue and in different size. But let me share with the last 2 photos I attached of my bed, where first photo is made 5 years ago and the second one - is current. As you see, there's no changes with the bed even though I have cats and I moved my bed 3 times since I purchased it !Now I got delivered new Tempur-Pedic hybrid "Luxe-Breeze", love how it has 2 layers of the cover besides the waterproof protector I use on the top of it. Outstanding level of look and sleep quality. My spine was never so relaxed as now and it got so easy to sleep straight on the back instead of changing position all night long. Definitely recommend , I'm obsessed with how my bedroom looks like and can't wait for the sofas coming in! Thank you Maya for helping me with everything and RoomPlace for getting these styles available to be delivered to my home?”
“The staff at the Sleep Number store in Schaumburg were very friendly, helpful, knowledgeable, and thorough. I really enjoyed working with Mary D. and I look forward to getting my new bed. :)”
“Kim was so helpful in helping us find the right chair and ottoman for our sapce. She was especially helpful when it came to fabric selection. If you are looking for high quality, made in USA, furniture the I highLet recommend Penny Mustard.”
“My wife and I were interested in purchasing couches for our basement. We worked with Matt at the Schaumburg location. He was helpful and knowledgeable. Just as important, he was not pushy. He gave us time to think and he patiently answered all of our questions. We purchased a 6 piece sactional for our basement, and we're excited for its arrival.”
“We recently purchased two mattresses, a living room set, and a few other items, and we couldn’t be happier with the entire experience. Jesus was incredible from start to finish. His follow-through and attention to detail made the process smooth and stress-free.
As a sleep expert, he took the time to understand our needs and helped us choose the perfect mattresses for our home. He was knowledgeable, patient, and truly cared about making sure we were comfortable with our decisions.
Jesus’s customer service goes above and beyond — he kept us informed every step of the way and made sure everything was exactly as promised. It’s rare to find someone so dedicated to both product knowledge and customer satisfaction.
We highly recommend Jesus to anyone looking for quality products and exceptional service. We’ll definitely be coming back for future purchases!”
“Team lead Sam, who helped me out in the technology department is amazing! She is very knowledgeable, polite, and enthusiastic about her job. Just makes shopping at Target 10 times better than I ever thought could be.”
9:30AM - 9:30PM
1444 E Golf Rd, Schaumburg
Furniture Stores
“I like this store a lot and I bought lots home furnishing items from it. They help me carry a rug to my car before.
But today I went to return two items and this staff looked at me and pointed at everything behind him and said, if you can find a spot to put these on that shelf, I will process your return. He wasn’t joking or just trying to be funny. Not nice. He did process my return but why do you have to say that to me. It’s okay to feel overwhelmed but why take it out on me.”
“I bought a pool at The Great Escape three years ago, Phil still remembers the make and model to address ANY concerns whether it be accesories or maintenance. Thanks Phil for your continued outstanding customer service”
“They have a great service approach. They delivered smoothly with their friendly, warm sales representatives, quality products, modern style and professional assembly team. I can't wait to buy the new product”
“I was very impressed with the selection, display and of course the prices. Very worth the drive from the city. Left with the perfect couch and the customer service was on point!”
“I generally enjoy shopping at IKEA — they offer a wide variety of products at reasonable prices across many categories, and the in-store food area is a fun perk when visiting. My main frustration is that when an item is out of stock at one location, there’s no easy way to have it shipped from another store or transferred. If they improved that part of the process, the overall experience would be much more convenient. Overall still a solid place to shop for affordable home goods.”
“Long time customer; found some new kitchen items needed to replace some old worn items; Shirlee was a rock star and helped us out tremendously; ask for Shirlee when you shop here!”
“I utilize drive up at West Schaumburg and Nasser is great! My order is always out in a timely manner. He is very friendly and courteous and does a great job. He is a very cheerful guy.”
“Shopping at Wood Field Target was a great experience. I received very helpful support from employees at the store. They helped me find exactly what I needed and were very courteous.”
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“My wife and I were happy with the experience. Adam was very knowledgeable about every mattress. I did not feel pushed to get any specific type. It was about our needs and what would be best for us”