Timberland offers helpful and friendly service, with staff like Sergio and Tiffany providing expert advice on shoes and how to keep them in good shape. Customers appreciate staff members who go above and beyond, such as one employee who secured a rare pair of hiking boots shipped from New York. The store is generally well-regarded, though some found the store location directions on Google to be incorrect initially, which was later corrected. Overall, customers are satisfied with the assistance, product availability, and the store’s effort to improve their shopping experience.
Dean went above and beyond to help me secure a specific pair of hiking boots and he got me a pair shipped from New York being 1 of 4 pairs only available in the country! I am very happy with everything and how it all turned out!
May 2024
Sergio and Tiffany super helpful with every question I had about what shoes are the best and how to keep them tip top shape. Very thankful for there help 10/10 service
February 2024
Sergio and another young lady I’m sorry I didn’t get her name (she has glasses) but they were such a pleasure to work with today.
