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“Devyn is very knowledgeable about the shoes and how they fit. He also know the anatomy of the foot and how each shoe can be of better support. Kind and helpful.”
“The owner and employees were very nice and helpful with finding scrubs that would be long enough for me. He also took the time to explain the promotions and the brand differences in the store. Very good experience!”
“Lonnie at the Schaumburg location, is very knowledgeable and more than willing to go the extra mile for the customer. Hands down great experience and Lonnie makes it a fun shopping experience!”
“Kendall was absolutely amazing and such a doll. Helped me with a bunch of clearance bras and even compared online prices. So sweet. Will be back ??❤️❤️❤️”
“I had a wonderful shopping experience thanks to Shivani. From the moment I walked in, she was friendly, professional, and genuinely focused on helping me find exactly what I needed. She took the time to understand my preferences, offered great recommendations, and made the entire experience enjoyable and stress-free. Her attention to detail, patience, and exceptional customer service truly stood out. Shivani went above and beyond to ensure I was happy with my purchase. Nordstrom is fortunate to have such a dedicated and talented team member. I highly recommend asking for Shivani if you’re shopping at Nordstrom!””
“Marissa was absolutely wonderful. My 6yo daughter has exceptionally high sensory feelings on the top of her feet. It's extremely hard to buy shoes for her. Even brands that offer Wide Width don't always miss that zone on the top of the foot by the toes and she just can't wear them. Vans collaborated with Kpop Demon Hunters and my kids wanted them sooo bad.
Was able to get their sizes and when I brought them home .... Like I feared, she wouldn't be able to wear them. I went back to the store to return them with daughter in hand to try on other shoes praying we could find something that she would be able to wear.
I explained my concern to Marissa and she absolutely understood and patiently went through box after box after box after box with not even a hint of frustration (a pure Saint). She found a high top that was even in the Kpop DH collection in a different size to give her that extra wiggle room (Thank you @Vans for being one of the few brands to offer 1/2 sizes) and that smile my daughter had when they fit and were comfortable is the reason us parents will go out of the way for. That smile was everything! Thank you, Marissa for having such patience and understanding with the dedication to help us get a pair of shoes today. It meant the world to me!”
“Me and my boyfriend came in for wrestling shirts and they had a great deal and Pharoah the checkout lady was very friendly. Great experience we will be coming back.”
“Conner went above and beyond in assisting me. He took the time to hear my concerns, recommend various styles, and even brought pairs to the dressing room for me to try on while already observing other recommendations. I ended up purchasing a pair of jorts that I really enjoy the style of! I felt like I wasn’t a bother to Conner at all. I will most definitely be back due to his service!”
“Took my sisters to get their shoes there and Bryan helped us out and he was patient and extremely helpful. Total vibe. Helped ME score tons of points! Thanks my guy! See you at Fox valley!”
“Jaz was SO helpful! My sibling and I both had very specific ideas in mind and she was an awesome stylist for us. She gave us all the time we needed to be satisfied with the looks we picked out, and she called a manager in another store to make sure we could get the right size of a pair of shorts. Thank you Jaz!!”
“So… love this store it sells itself…shoes were almost as cheap as tjmaxx… bought close to $200 worth of stuff.. and I don’t feel cheated in anyway…store staff is not there to cater to you and you are free to roam”
“There is one guy who works at the Woodfield location, think his name is Marty???, who is great. He helped me out with an exchange by calling 2 other stores to find what I was looking for and was able to get it shipped that day. Thanks Marty! Appreciate your hard work”
“Rosa Porcelli was wonderful and so helpful picking out an outfit for my mom. She asked all the right questions and made shopping so easy. I will definitely be shopping here again.”
“Thank God Timberland brought back free boot cleaning, this is such an awesome benefit for members, will definitely be getting more Timberlands due to this benefit. Thank you Timberland. Major Shout-out to Dean & Jocelyn you both went above and beyond truly setting the bar for excellence with regard to customer service and awesome job on my wife's Timberland heels and my white Euro hikers.”
“The service from sales consultant Victoria was top-notch. She helped us choose glasses for my husband with professional ease. We left in a good mood and with a great purchase. Only top marks!”
“Sharalee was simply remarkable today. She was so supportive and accommodating with each of my requests. I left the store excited to use my new swimwear. 😌”
“I had an amazing experience at Journeys Kidz Store #7161 thanks to Iseah (salesperson #725989). He went above and beyond to help us find exactly what we needed, making the shopping experience enjoyable for my child and me. His exceptional customer service skills and dedication to ensuring we were happy make him truly stand out. Iseah has the qualities of a great manager, and I hope to see him in that role soon! Really impressed with that level of customer service!”
“I went in for my teenagers piercing jewelry and a very friendly young man named Jessie helped make informed decisions on which gages to pick out he also suggested that we would get 30% off a second pair ? What a deal ! How pleasant and nice . Thank you”
“Shin and Max helped me find the perfect birthday gift for myself ! They were so welcoming and helpful. Great customer service as well very pleasant personalities !!! I will shop with them every time I come to macys 🤍 you guys are blessed to have two beautiful spirits”
“Good Owners. Even after many years and different management s the place is a very good for z/Halal and Asian foods. Nice and open. They even have a place for prayers for employees. So far so good on sercices like getting the meat order done on walkins, quick check out process.”
“I had a wonderful experience at Sephora. Even though the store was very busy, I still received the attention and help I needed. Eva and Emily were both kind, patient, and knowledgeable. They took the time to answer my questions and helped me find exactly what I was looking for. Their excellent customer service made my visit enjoyable and stress-free. Thank you, Eva and Emily, for going above and beyond!”
“The staff was absolutely fabulous! We were given such personal service. It was just amazing! X O was so patient and kind . She helped put together so many outfits for my son. Outstanding experience.”
“Every time I'm in Schaumburg I have to stop in here, this has been my favorite store for yearssss.
And, Anthropologie is one of the only places that sells my favorite perfume Tocca ❣️”
“I want to share my love for White House Black Market! I have been a loyal customer for four years now, and I honestly buy all my clothes here. The quality is consistently excellent, and the styles and designs are just unique—they really know how to flatter the silhouette and highlight your individuality.
I also want to send a huge thank you to the Russian-speaking staff who work here. You are amazing! A special shout-out to Natasha, who just started recently. She was so professional, helpful, and genuinely sincere in helping me choose my outfits. It is such a pleasure to shop when you get this kind of service.
I absolutely adore this store and truly hope it continues to grow and thrive. Highly recommend!”
“Omg Abigail is the BEST. Truly the MVP. The staff here is always so helpful and kind. I love this store - there’s always something new to discover and buy, and the retail selection never misses! Shop here!”
“Staff can be nicer maybe but just no big connection to customers after a welcome when you walk in. This place is kept nice but the music is a little too loud in my opinion.”
“I went into the Schaumburg Buckle to buy a new pair of jeans, and it was my first time shopping there for myself. I was immediate greeted by Michael, who jumped into finding me a pair that would work for me. He and a female associate were very patient while I was trying to decide what size I should buy and if I should hem. They are not cheap jeans after all. Ultimately I took their advice and washed the jeans before deciding to hem, which made them fit perfect. They were very helpful, patient, knowledgeable, and I love these jeans. Great store and employees, and I will be back.”
“Christian was so helpful!
I was searching for a gift for my sibling and he gave me great advice about what’s trending right now and went out of his way to get my sisters size! This isn’t the first time i’ve received help from christian but this time really stood out to me!”
“CLEAN STORE
PLENTY OF MERCHANDISE
CLUTTER FREE IS CORRECT
FRIENDLY CASHIER
THERE WAS A LINE BUT IT WAS MOVING FAIRLY RAPIDLY.”
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“They were so helpful and the clothes are so gorgeous. I was able to get outfits for both the Mehndi and the ceremony for both myself and my husband. Lovely experience!”