Verizon in Schaumburg offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store staff, such as Jordan and Mina, are praised for their professionalism, knowledge, and dedication to providing excellent customer service. Esaud is also commended for his integrity and expertise. The store was able to assist with complex issues and handle sensitive matters, such as closing a deceased customer's account, with empathy and persistence. Overall, the Verizon store in Schaumburg is highly recommended for its convenient services and outstanding customer care.
We’ve been Verizon customers for over 20 years. My experience at the Schaumburg Verizon store today was very good Helen is one of the newer representatives there and she had great patience today exploring Ways that I could save on my bill. Thanks again, Helen! We did find a way to save. God bless
February 2026
I was fortunate today to be assisted by Esaud at my Verizon neighborhood. He was able to address all of my concerns with professionalism that is desirable for a business owner. Thank you Esaud for your time and guidance today.
January 2026
I had gotten a brand new phone and unfortunately it broke and I had to exchange my phone. Mina helped me with the entire process and exchange. She answered all my questions and it was such a smooth easy process because of her! Highly recommend asking for Mina!! Super kind and great customer service! Thank you Mina!!
