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“We have been dealing with Rick Thoman and Bank of O’Fallon for decades. They are top-notch. They are trustworthy, experienced and competent. They always go out of their way to accommodate their customers. They are the most convenient and accessible bank that I have ever used.”
“So far I've had a great experience with them. I give the bank 4 stars but i definitely give Emily 5 stars! She's a great help n always has a smile! Gotta love her!!!”
10AM - 1:30PM 2 - 4PM
1530 W Hwy 50, O'Fallon
Banks
“I had a wonderful experience with Robert Zoe and latesha … all three of them had great customer experience and they worked with me with my check as well … well respected adults thank you ;)”
9AM - 12PM
400 E Hwy 50, O'Fallon
Banks
“Jill was very patient in helping us navigate through our banking requests. She recommended and assisted us in getting the products that best met our needs. And we got the new birthday cake lollipop! ?”
“Wow, what an amazing bank. The ATM was one of the best I've ever been to before! Fast function, cash request denomination, and new money! This branch impressed me! 5 ?”
8:30AM - 12PM
1177 N Green Mt Rd, O'Fallon
Banks
“Always a pleasure! Unmatched customer service! Tamara Hardy demonstrated a strong desire to help me navigate through multiple banking issues enabling me to help my disabled nursing home client. Her personal service went over and above to get documents signed at the nursing home to make needed changes. My interactions with all FNB Waterloo has always been positive and helpful!”
9AM - 12PM
121 E Main St, Mascoutah
Banks
“I have banked with you all for a couple years now and you guys are a great bank, but the hours. Why do you guys have to open at 9am. Why not 8am when people really need you to. I work 12 hour shifts and get off at 7am. It's hard to wait 2 more hours to just have to get back out to go to the bank. Even your drive thru being open earlier would help us people that work the graveyard shift out a lot. For we do have a lot of stuff to do already at 7 am when we get out of work and waiting for the bank to open should have to be one of them. If walmart can open at 6 am it's not a bad thing you guys open at 8 am, but hey what do i know I'm just an night shift worker.”
9AM - 12:30PM
401 S Illinois St, Belleville
Banks
“I have banked with FCB for the last 16 years. It is apparent that FCB truly cares about their customers. The customer service has a small town feel but the professionalism is top tier. Great customer service, top tier professionalism, great rates and many banking options to fit your needs.”
“I’d like to give a 5 star review to Midland Bank in Smithton, Il and especially Devon, on the front line. We were planning a high school 50th class reunion and we needed to open an account to start collecting funds and writing the necessary checks. There wasn’t anyone else on the committee who was able to find a bank that could meet our needs without a monthly fee for maintaining the account. I had already checked with other banks in town and they had no account that would work so I was very surprised when I went into Midland and Devon was happy to help! He was so knowledgeable about the different account options and was able to open a LivSimply account for us with only a $50 opening balance, no daily balance requirement and no monthly service fee. It’s exactly what we needed and the account was set up in a few minutes with Devon’s expertise! Eight months later our reunion is over and was a huge success. No where along the line was there even a hiccup with how smoothly the transactions went with Midland. Thanks so much to them and to Devon for making this banking experience so easy. I cannot recommend them enough!”
“Brenda Wagner is an AMAZING manager. She always helps me out to solve my problems. I feel confident to share my issues with her. Also, I like to see her constantly because she makes me feel like I know someone who cares. If there are more than five stars, I will give her more.”
“Switched to First Federal after a huge issue with US bank 4 years ago.
Great hometown bank with a variety of services!
They have helped me with CD's, auto loans and most recently a tricky vendor issue. Great customer service and my kids love the popcorn!”
9AM - 12PM
406 N Main St, Smithton
Banks
“I have never had such exceptional customer care from a bank. Erin, gives such an amazing personal touch. She calls to find out about unusual activity instead of other banks just blocking cards. She helped with a mortgage auto pay set up that got taken out too soon. She had it resolved within minutes and money back in my account by the next day. I actually, look forward to going to the bank now. And, who says that? Thank you Erin! And, regions bank for hiring the very nice, understanding, smart, efficient, quick to solve a problem quickly and with a smile. She is wonderful, very professional young woman. I dunno much about regions everywhere. But, 51 years old, and this one, is the best banking experience i have ever had in my life.”
“Great, knowledgeable people that work there. They do their jobs above and beyond. Very helpful and always make you feel that your safe and secure with your funds there.”
“Best place to get a home loan . Yea your bank dont trust loan sharks go with your bank. Tracy wolf did a great job fast and help us get the loan for a nice house for a low rate . Well done better than scott credit by far. Thanks tracy best out there with experience.”
“I cannot say enough good things about our experience with Jennifer Sawyer and Tracy Malmstead. They are an incredible team. Thanks to them we are able to purchase our dream home.”
“Very very nice the staff are very professional and nice . My experience has been pleasure . And I will recommend anyone to open and account there. Catholic and community has help me so many ways . I just say thank you too all staff . Your overdraft protection help me survive in hard times. Thank you so much .”
“I've been using this branch since 1994 the name has changed twice but the regions organization has been the most satisfying of all. The personal bankers are very helpful as well as the drive thru. Duo to physical restraints I rarely go inside but when I do I'm always satisfied.”
8AM - 12PM
2610 N Illinois St, Swansea
Banks
“Excellent customer service and support from the best of our worlds in our business community and the most important part of our community is the support from the team at this branch”
“My wife and I had the fortunate opportunity to be introduced to Andrew Ambrose when seeking commercial lending for an entrepreneurial endeavor. I couldn't think of a single bad thing to say about our Lender, Mr. Ambrose, and his team after having worked with them. The level of professionalism, attention to detail, and timely communications merely scratch the surface of all the positive ways in which I could describe my experience. I have no reason to ever take my commercial business anywhere else!”
“Has really nice quick tellers. They're always nice and polite. The place is clean, neat and very neighborly. I took my son in for an account. They treated him great as well. We love the drive through as well. Grab some popcorn while you're there. 🍿”
9AM - 12PM
655 Carlyle Ave, Belleville
Banks
“I frequent this bank quite often, almost daily due to my job and the customer service is fantastic!!! I’m greeted every time I walk in, always goes above and beyond. Sabrina is my favorite with Mike right behind her, they both kill it!!”
“I like the bank so for I haven't had any one rude to yet. Their not the Bank of Edwardsville, but they're new right now. I'm going to give them a chance, before I judge them. I'm glad to see some of the faces I use to see. I hope all goes for the customers and the staff. Let's concentrate on getting along and try to be loving because it's so much going on. I just hope everything thing at the bank works out good for everyone. ????????????”
“Anna helped me open a business account and used every resource available to get me on the right track. Visiting this branch was by far the best experience that I've had when dealing with any bank. After talking with my banker for only a few minutes, I felt as if I had known her for years.”
9AM - 12PM
350 Hartman Ln, O'Fallon
Banks
“Today I went to the Central Bank at 330 Hartman Lane, O'Fallon IL. I wanted to order more checks and talked to Marilyn Perez. She explained the MaxMoney program to me and I was sold. She was very friendly and did a great job. Then she and Nora Kurtz helped me to sign up for the program. Both are excellent employees and did a 1st class job.”
“All the workers there are friendly and make me feel comfortable during my visits. My go to person is Christine! She is friendly, polite and always as te answer to my questions.”
“I’ve used this bank for over 10 years at it’s been pretty great for the most part. The staff is always super friendly and helpful. One thing I wish I could change is the $1k limit they put on your card and you have to call them about using that each time. Also, the online banking is ancient, but works.”
“Excellent service from one of the two gentlemen at the counter. Been to multiple banks about a ripped bill. After being turned away from two banks, the gentleman at this location responded like “yeah of course” as if to say “why wouldn’t we?” Incredible.”
“I highly recommend this Bank! What outstanding customer service! They helped me open an account with ease and explained everything to me in detail! Justin was amazing as well as Jheanelle! Everyone there was so friendly!”
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“I have always received exceptional, professional and courteous service at the SAFB Scott CU Branch. I will drive out of my way to go to the SAFB Branch because I know it's going to be quality.”