Firestone Complete Auto Care in Scott AFB, IL, has earned a strong reputation for reliable and friendly auto care. Customers appreciate the helpful and cheerful staff, who are knowledgeable and communicate well. Many reviews highlight the professionalism of the technicians, noting that they explain the work done and advise on necessary services, helping customers make informed decisions. The team is known for their quick turnaround, often completing repairs and maintenance within the same day, and they are accommodating in emergency situations like flat tires. Customers report never overpaying or receiving unnecessary services, emphasizing the honesty and transparency of the staff. The consistent quality of service and attention to customer needs make Firestone a trusted choice for vehicle maintenance, tire sales, and repairs. Overall, the business is praised for its excellent care, affordability, and the ability to fit in emergency requests, making it a preferred auto shop for residents of Scott AFB.
Great customer service, always satisfied with the results.
June 2026
Definitely helped me. Christian was very knowledgeable and saved me from taking my Hyundai to the dealership. Breaks, rotors, alignment, swing arm, and blown fuses wore all taken care of in a quick and efficient manner.
May 2026
Great employees, very friendly and professional! Great service! I’ll come back again and again! I appreciate all of you being so kind and respectful!
