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“I love going to this UPS store. They are always so friendly and welcoming and get you out in a hurry. I've been there so many times and have never had a negative experience.”
“By far the best company I have ever worked with! At Savage you will get the best customer service and professionalism! They are always on time, helpful and honest!”
“I've been having a difficult week, but when I visited the UPS Store #3669 to return two items, I encountered a gentleman who was incredibly kind and helpful. He demonstrated a quick understanding of the process and clearly knew his job well. I can't express enough how much I appreciated his kindness.
I hope UPS recognizes the value of this employee, as he exemplifies knowledge, helpfulness, and genuine kindness. Unlike many others I've experienced, he was neither rude nor dismissive, and he didn't rush me out the door. Instead, he treated me with respect and offered useful information in a friendly manner.
I want to thank this employee who worked on Tuesday, the 24th of 2025, when he opened the store. Your assistance made a difference!”
“Best service by far. I live in California but relatives live in Joliet. Unfortunately my relatives aren’t computer savvy. I had to send them documents which needed to be signed and PDF sent back to me. Mailboxes and Print Depot went above and beyond to print documents and have relatives sign and sent back the PDF to me super fast. I highly recommend this company. Will definitely use their services again. FYI customer service was exemplary.”
“Had a great experience today at the UPS store on Essington Rd in Joliet, IL. Lisa helped me with two items I needed to return today to Amazon. She was so helpful and saved me a trip back to my house. Lisa helped walk me through the returns on my phone so she could scan the codes there in the store and continue with processing my returns. So thankful for her excellent customer service!”
“The employees at the Plainfield UPS store are always polite and helpful. Prabh helped me to solve a problem by printing the label I needed and sending my document. He was very helpful, patient and professional.”
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“I stopped by The UPS Store recently and had the pleasure of being helped by Mounika. She was friendly. She took the time to make sure everything was handled correctly and answered all my questions without rushing.Really appreciate the excellent service!”