Mattress Firm Shorewood is committed to helping customers get the best sleep every night. Their Sleep Experts undergo over 200 hours of training to provide a complete sleep solution, including mattresses, bedding, and essential accessories. Customers can shop confidently with the Love Your Mattress Guarantee, which offers the lowest prices on top brands like Sealy, Tempur-Pedic, Sleepy's, and Serta. The store also provides delivery and a 120 Night Sleep Trial to ensure the perfect mattress. The Shorewood location has received excellent reviews, particularly for the exceptional customer service provided by staff members Brian and Tom. Customers have praised their knowledge, expertise, and patience in helping them find the right mattress. Brian was described as "absolutely fantastic," "incredibly helpful and patient," and dedicated to customer satisfaction. Tom, the sales manager, was also highly recommended for his great understanding of selecting the right bed for comfort and his ability to coordinate timely delivery, even out-of-state. Overall, the Shorewood Mattress Firm offers a 10/10 experience, with knowledgeable and friendly staff committed to helping customers find their perfect sleep solution.
Twice in this last year I've had Excellent, Helpful, Friendly service from these folks.
November 2025
Our salesman, Juan Carlos, was very good at showing us mattress, and there benefits, yet was not at all pushy for anything but what we needed.
November 2025
Bought a purple mattress from JC at Mattress Firm. The entire process was painless and they gave me an exceptional deal, can't wait for it to be delivered.
