Wanted to purchase an item, was told it wasn't in stock. Item was in my hand. Was told they could order for me with additional shipping charges. Not sure when stores stopped taking money in exchange for product. This is why the internet is winning. Poor customer service.
December 2021
Showed up at 10:15am. Website says they’re open along with every other store in the mall. Workers are inside drinking coffee. Doors are locked. Called and let the phone ring 20 times, finally someone answered and said they’re not open yet. What a joke.
January 2021
Bad customer service! We bought a floor model lamp. They did not wrap it at all. We went to the pick up area, but no one helped us put it in the car. Love the lamp I bought, but this PB sucks!!