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“This is a really nice store. Retail is really tough. Employee retention is tough. They have really nice people here and good prices and good selection. What more do you want?”
“Person who helped me from beginning to end made the process of purchasing the item I wanted easy. She is knowledgeable and thorough and kept me informed throughout. Much appreciated!”
10AM - 8PM
4999 Old Orchard Rd Ste F15, Skokie
Home Decor
“Carmen was my salesman. Very knowledgeable and honest . Out select number was going on 29 years and we needed a new bladder. Our bed I understood had no parts as it is more technical.Tried all high end and various I dependent brands but always felt once you sleep on a select. Number”
“I ordered a dress and a pair of boots online from this Evanston boutique and had a great experience. The items were exactly as expected—great quality and true to the descriptions. They were beautifully packed and shipped out quickly. Communication was prompt and helpful throughout. I’m really happy with my purchase and would definitely shop here again!”
“I loved Sara Jane's boutique in Evanston and was happy to know that she has a presence in Skokie now. The shop displays unique fair trade items from around the world and each piece has a story. It's a great place to find special gifts while supporting good causes. Today I bought a hand painted Christmas ornament and two glass coasters.”
“A great stop for snacks I've been coming here for 2 years after school (right next to my house) I went here the first time to get kulfi and I have been ever since”
“From start to finish an exceptional customer service experience. Sheri K. Designer and Jorge and Frankie our delivery team. What a hard job Jorge and Frankie have and I want to say to Room and Board the delivery trucks need hydraulic lift gates. These delivery folks have back breaking jobs made harder without this equipment. Along with better hand trucks and dollies. Jorge and Frankie so kind and pleasant.”
“Stopped in today to pick up an order for a bridal shower, was greeted by Kathleen asking if I needed any help. When she came back with my order, I asked her if it would be possible to box it for me (glass items) and she said no problem at all. I think I could’ve requested that when placing the order online but she did not hesitate or seem bothered in the slightest when I asked. She was attentive and pleasant throughout our interaction, even answered my questions about the Epicurean cutting boards in the display nearby and I ended up purchasing one because of her input. Thank you, Kathleen, for the exceptional customer service!”
“Maria in the Old Orchard store was extremely helpful! The engraving machine was defaulting to put a very small font on a charm that did not look right. She worked for almost an hour to figure out a way to make the monogram proportional to the charm size.”
9:30AM - 9:30PM
9701 Skokie Blvd, Skokie
Home Decor
“Good HomeGoods packed with various things. Try the jams, there are some good hidden gems. Lots of bathroom organizers and random decor. There was also a really friendly guy at the cash register. Quick checkout too.”
10:30AM - 9PM
9454 Skokie Blvd, Skokie
Home Decor
“I went early morning as the store opened. I was greeted and helped as soon as I walked in. Kena and shayan were amazing. They were very professional. They both went out their way to help me find what I needed. I will always make that location my first choice.”
“PSA: I normally don’t write reviews for big box stores but we’ve had such an overwhelmingly positive experience at this West Elm, I had to share!
Every time we stop in, even if we’re just browsing, every team member greets us warmly and offers assistance. (And by this time, “here’s what’s new since you were in last!”)
The main character of this review is Elle, so let’s talk about her. She’s taken photos we’ve sent of our new space, reworked our living room layout three times, and turned it into a home. Elle thoughtfully suggested great pieces (and fabrics that won’t give me the ick!) She’s doing hero work.
If you have a new home — or you’re just wanting to feel excited about your home again — do yourself a favor and stop in at West Elm and let Elle work her magic.”
“I had ordered a ghost mirror from the PB website and unfortunately it stopped working after 1 week. Customer service told me I could send it back and get a replacement right away - but I threw my box away. I took the 35 lb mirror into the store at Old Orchard mall and they accepted it back and told me they would call customer service to let them know that the mirror had been returned but they cannot send it back for awhile since they too needed to wait on a box big enough. Before I was home, I got an email saying that my replacement mirror has shipped out. Thank you so much to the PB OO team for making this process easy. I loved that mirror and I am so excited to try again with it.”
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“Our experience at Bob's Discount Furniture was great. Paul R did an awesome job showing us around and answering all of our questions. We were able to find everything we needed. We were very satisfied. Great deals and great service.”