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“If you are looking to work with people that really care Alero credit union should be your go to.
Diana and Michelle worked very hard to get us the best rates and really went above and beyond!
And truly educated us on all of our options.
The entire team are so friendly and helpful.
We couldn’t be happier that we found this credit union.”
9AM - 5PM
333 North Northwest Highway, Barrington
Banks
“Have had a lot of contact with this branch lately over re-fi a home equity loan, adding new accounts etc. I can’t speak highly enough about the service I received from Will most recently and Dori in the past. 10/10!”
“I have banked at Old Second, formerly West Suburban bank, for over 30 years. Recently, my debit card was compromised with fraudulent charges and Old Second responded quickly and professionally. My experience with the dispute department and with the branch in Bartlett was timely and professional, better than any big bank I have ever worked with. Thank you Old Second for having a team in place to quickly respond, offer advice, and be a trusted banking partner when I needed one most. It is good to know you have a team that is trained to closely watch our accounts. Thank you!”
10AM - 1:30PM 2 - 7PM
1205 State Rte 31, Crystal Lake
Banks
“I needed a Bank that was conveniently located near my home so I decided to open an account with Woodforest National Bank inside my local Walmart. Chase was my banker and this gentleman was polite, professional and informative! Dianne was there that day and offered warm smiles and assists as needed. I like the perks and convenience of this bank. I was introduced to Santiago another banker and now I know the whole team. Great job and keep up the good work.”
“Our experience with Alison at Barrington Bank was outstanding! Alison spent several hours with us over a couple of days helping us to open new accounts. She was competent, thorough, and extremely pleasant to work with. We are very happy to be at Barrington Bank and look forward to a long lasting relationship.”
“I'm a long-time member who more recently visits the Barrington branch. Lori and the staff greet you with a smile, are polite, and are very helpful answering any questions I have might have. There's something to be said for in person banking. Great job!”
“Palatine Bank exemplifies customer service! For years I wanted to change my 3 different accounts from the very inept bank I was with for over 30 years, to Palatine Bank, but kept putting it off because I thought it woild take hours! Chris Turner of Palatine Bank took care of each aspect of my different accounts and she did it so easily and quickly! Palatine Bank can do everything at their location! I don't have to wait hours, or many days like I did with my old bank! I cannot recommend Palatine Bank more highly!!”
“Michael Kasper was very helpful in helping me set up my new business account. He was clear in explaining all the details and patient with all my questions. I enthusiasticly recommend Barrington Bank and Trust.”
7AM - 7PM
218 W Main St, Dundee
Banks
“Pamela Miehle was great, she did everything in her power to work out any obstacles we came across. The process was quick but still very careful to make sure everything was understood. I recommend Pamela and First American Bank to everyone.”
“I am over 70 and have travelled the world extensively, so what I write here is coming from someone who has been there, seen it and done it. My purpose here is to mention that I have been a customer of Schaumburg Bank and Trust and one of the main reasons for my patronage is the excellent quality of service that I have always received from Ms Rachel Reiter. She is very knowledgeable, very professional and very customer oriented. She is one of the best in customer services that I’ve ever come across.. Thank you Rachel and God Bless you.”
“There are many Wintrust bank locations and this is the location that Nancy C. works at. We have followed her to 3 different locations and while her current location at Hoffman Estates is the furthest, we are more than happy to make the drive for her. Customer service, with warmth, professionalism and discretion is something A.I. nor online banking can offer. She is a huge asset to Wintrust and a big reason why we bank with Wintrust. Also, Dan in management is amazing. He follows up if we have any issues and we appreciate this so much. No other bank big or small has done this for us and it is something we absolutely value. This bank location is worth driving to even with these gas prices.”
“Worked with Iwona Horn on accessing my mother's accounts after her death. Iwona was wonderful - compassionate, responsive, helpful, professional - couldn't ask for more. Thank you, Iwona!”
“My commercial banker Edgar Candelas, Branch manager, Yesenia Solis and my dedicated team of advisors at WinTrust Hanover Park were exceptional with helping me navigate my financial decisions
I highly recommend this team of dedicated Advisors, I will be closing out my Chase Bank account and moving all my funds to WinTrust so happy with this amazing team”
“After I left my business of 30 years I started over at Bakers Life. What a great company to work for. Tremendous opportunities while helping protect families. I feel great about the work I do and the support from management. Best company to work for on the Planet!”
“For once, an honest and caring bank to do business with. I didn't have anything but good experiences at Wintrust. I suggest switching over to them instead of BMO and Chase. Because for once, they're an example of how a bank should treat its customers.”
“Had an outstanding experience with Joti, after a horrible time with a gentleman working at the Rolling Meadows branch. She is extremely friendly, knowledgeable, and provides great customer service. Highly recommended!!!!!”
9AM - 5PM
60 E Main St, Cary
Banks
“Cary bank still has that small town fell. Everyone knows your name when you walk in. They are not your small bank though. There are branches all over and they can take care of any of your business or personal needs. I love being a customer of theirs”
“Beena at the Hawthorn Woods location is very nice & helpful, everyone we have talked to there is the same. Manager is personable & the place is inviting.”
“I had a great experience at this bank thanks to Nadiya O. She was professional, knowledgeable, and made the entire process smooth and stress-free. She made me feel confident and supported every step of the way. Truly excellent customer service and I highly recommend working with her!”
“I had a great experience with Brian Crary, who helped me with my finances. He was patient in answering all my questions and very thorough throughout the process. He took the time to walk me through each accounts in detail. I highly recommend him. Thanks, Brian!”
“Hanadi and team were absolutely amazing! They made my wife and I feel welcomed the moment we walked in the branch. Took the time to understand our needs and customize the perfect solution!”
“I’d like to express my heartfelt gratitude to Maryna for her professionalism and kindness. She helped us with incredible speed, guiding us through all the documents, opening the account, and preparing everything we needed. It was easy, clear, and unbelievably fast. Thanks to her efficiency, we secured a loan for our purchase within just two days!!”
8:30AM - 4:30PM
One W Northwest Hwy, Palatine
Banks
“This is a great local bank for small business. Roy and Dorothy are very responsive and helpful with anything I have ever needed. I’m a happy customer.”
“Recently reconnected and opened CD and money market accounts, with the branch after relocating out of state seven years ago. Seeing Michelle, John and the team again, was comforting. Every time I visit the branch, I am impressed by the warm welcoming staff and the professionalism of the team. Keep up the good work.”
“I started my first account here. 2.5 or 3 years old. I said dad, Stick em up!! I cleaned my room, mowed the lawn, (with my plastic mower) did the dishes, can i have an allowance now. They had some minimums or something, so my dad gave me 300.00 dollars. I walked up to counter, the lady was so nice. I gave her 3-one hundred dollar bills, and she said wow, big money.. I was blushing. This bank is/was awesome. Always went here with my dad every few days gor a car ride back in the 1990s”
“AS A 20 PLUS YEAR CLIENT I HAVE HAD 5 PROBLEMS WITH COMPANYS I HAD TO DEAL WITH, Agnes Gora,( Republic Customer Service Manager) Helped resolve all those problems, she has been a god sent.
Patrick Bruni”
“Consumers once again lives up to their name. “People In your Corner” . Went in for a personal loan. Worked with Angel A , exceptionally knowledgeable and friendly. Had a few issues , thoroughly explained all my options , and was able to get me my loan the same day! Great Customer service. Thanks again will never go back to a regular bank.”
9AM - 5PM
1375 W Palatine Rd, Hoffman Estates
Banks
“I love this location -Hoffman Estates!
It’s clean and a cheerful vibe.
The teller supervisor Susie has been excellent and always recognizes me !!
Yasmine is a delight- helping me with banking tech on my phone!”
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“I went thru the drive thru to exchange some cash for bigger bills. Your teller Brian was nice & helpful.
After I had driven away, I received a very kind voicemail from him wishing me a happy birthday. The call was unexpected and I greatly appreciated it.”